Value processes and lifecycles in networks for public service innovation

被引:11
|
作者
Rubalcaba, Luis [1 ]
Peralta, Alberto [1 ,2 ]
机构
[1] Univ Alcala, Fac Econ Business & Tourism, Dept Econ & Business Adm, Alcala De Henares, Spain
[2] Abu Dhabi Univ, Coll Business, Abu Dhabi, U Arab Emirates
基金
欧盟地平线“2020”;
关键词
Public services; innovation; networks; lifecycle; service management; public management; DOMINANT LOGIC; VALUE CREATION; COPRODUCTION; GOVERNANCE; PERSPECTIVE; MANAGEMENT; DESIGN;
D O I
10.1080/14719037.2022.2039952
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
Public administrations, to innovate public services, seek strategies beyond market-like mechanisms and claim for clear paths such as lifecycles. This research bridges service management theory and theory of public management to further how networks for public service innovation mediate public value creation; the study, by integrating both theories and the public service logic approach, discusses the dynamic interactions throughout networks evolution (lifecycle). A theory is elaborated, advancing the relevant role of networks lifecycles in public service innovation lifecycles. The research, lastly, offers several propositions to improve (meta)governance of networks for innovation of public services.
引用
收藏
页码:1776 / 1795
页数:20
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