Design of product-service systems in SMEs: a review of current research and suggestions for future directions

被引:2
作者
Akesson, Jennie [1 ]
Sundstrom, Angelina [1 ]
Johansson, Glenn
Chirumalla, Koteshwar
Grahn, Sten
Berglund, Anders
机构
[1] Malardalen Univ, Sch Innovat Design & Engn, Eskilstuna, Sweden
关键词
PSS design; Small and medium-sized enterprises; Systematic literature review; Business models; DOMINANT-LOGIC; SERVITIZATION; MANAGEMENT; STRATEGY; MODEL;
D O I
10.1108/JMTM-11-2021-0457
中图分类号
T [工业技术];
学科分类号
08 ;
摘要
Purpose - Despite increasing focus among scholars and practitioners on the design of product-service systems (PSS), there exists no compilation of current knowledge on the role played by small and medium-sized enterprises (SMEs) in designing such systems. Thus, this paper sets out to identify and organise the existing research and suggest questions for future research. Design/methodology/approach - A systematic literature review was performed to identify and provide in-depth details on key themes in the literature addressing the design of PSS in SMEs. Findings - This paper identifies five themes in the literature on the design of PSS in SMEs: motives, challenges, SME characteristics, methods and digitalisation. The themes are interrelated, and SME characteristics seem to be at the core as they are related to all the other themes. Gaps in the current knowledge are identified, and questions for future research are suggested. Originality/value - The suggestions for future research provide a starting point for expanding the research on PSS design and devising practical support for SMEs.
引用
收藏
页码:874 / 893
页数:20
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