Public psychological crisis reports: an investigation during the remission of COVID-19 in China

Purpose The COVID-19 outbreak has been effectively controlled in China, but the resulting public psychological crisis is a latent, persistent and torturous disaster. This crisis affects not only the individual's health but also social stability. This study aims to reveal the structure and situation of public psychological crisis during the remission period of the COVID-19 epidemic. Design/methodology/approach A questionnaire survey of the psychological crisis was conducted from February to May 2021. Data was collected from 1,056 respondents from different provinces in China. Findings The findings reveal the dangerous risks of public psychological crises. The specific results are as follows: first, a hierarchical state structure of psychological crisis is constructed and characterized as a significant gradient decline, namely, anxious state>panic state>depressive state>hostile state. Second, 43.939% of respondents reported an anxious state, 46.780% reported a panic state, 40.909% reported a depressive state, 28.883% reported a hostile state and 22.254% of the respondents had four psychological crisis states. Third, those with 56-65 years of age, equal or below high school and PhD, with monthly family incomes of yen 50,000- yen 100,000 and living in the county and city areas have relatively high levels of psychological crisis. Originality/value This study enriches the research on the evolution of the psychological crisis in terms of structure and periods. This study also provides substantial evidence for hierarchical intervention and differentiated intervention of psychological crisis.