Practicing Information Sensibility: How Gen Z Engages with Online Information

被引:20
作者
Hassoun, Amelia [1 ]
Beacock, Ian [2 ]
Consolvo, Sunny [3 ]
Goldberg, Beth [4 ]
Kelley, Patrick Gage [3 ]
Russell, Daniel M. [3 ]
机构
[1] Jigsaw, Cambridge, England
[2] Gemic, Toronto, ON, Canada
[3] Google, Mountain View, CA USA
[4] Jigsaw, Brooklyn, NY USA
来源
PROCEEDINGS OF THE 2023 CHI CONFERENCE ON HUMAN FACTORS IN COMPUTING SYSTEMS (CHI 2023) | 2023年
关键词
information literacy; information sensibility; teens; youth; Gen Z; search; social media; misinformation; disinformation; rumors; DIGITAL LITERACY; MEDIA LITERACY; NEWS; SEEKING; CREDIBILITY; PEOPLE; SKILLS;
D O I
10.1145/3544548.3581328
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
Assessing the trustworthiness of information online is complicated. Literacy-based paradigms are both widely used to help and widely critiqued. We conducted a study with 35 Gen Zers from across the U.S. to understand how they assess information online. We found that they tended to encounter-rather than search for-information, and that those encounters were shaped more by social motivations than by truth-seeking queries. For them, information processing is fundamentally a social practice. Gen Zers interpreted online information together, as aspirational members of social groups. Our participants sought information sensibility: a socially-informed awareness of the value of information encountered online. We outline key challenges they faced and practices they used to make sense of information. Our fndings suggest that like their information sensibility practices, solutions and strategies to address misinformation should be embedded in social contexts online.
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页数:17
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