Factors affecting virtual work arrangements and organizational performance: Assessed within the context of Nepalese organizations

Purpose: Virtual business has great potential, and excellent work management is vital to the next generation's thinking. This study examined the factors affecting virtual work arrangements (VWAs) in Nepalese enterprises, providing a unique viewpoint on remote work in an emerging market. Design/methodology/approach: The study utilized a quantitative research methodology, employing a sample size of 408 individuals engaged in a virtual work environment. It conducted empirical research to examine the impact of communication satisfaction (CS), job satisfaction (JS), support in computer anxiety (CA), and personal empowerment (PE) on OP. Findings: The study found that CS was the most predictive of improved OP among the variables tested. Furthermore, PE had a favorable effect on OP, suggesting that organizational outcomes also improve when people feel empowered. While there was a positive correlation between CA and OP, it was not statistically significant. Such findings mean that CA may not strongly support a higher OP. On the other hand, within Nepalese VWAs, JS displayed a weak and negative correlation with OP. Research implications/originality value: By examining this relatively unexplored domain, the research aims to offer a more comprehensive grasp of VWAs, accommodating specific circumstances in Nepal and generating significant insights that can be applied globally to remote work strategies. The study's theoretical implications emphasize the importance of tailored CA methods to improve acceptance of VWAs. Integrating the Self-Determination Theory (SDT) highlights the significance of empowering virtual workers by emphasizing autonomy, competence, and relatedness to encourage proactive behavior and innovative problem-solving. As for practical implications, the study suggests that promoting effective communication and digital technology, reducing computer anxiety, and promoting empowerment can boost technology uptake and proactive attitudes in virtual work settings, improving OP.