How does digital technology usage benefit firm performance? Digital transformation strategy and organisational innovation as mediators

被引:128
作者
Tsou, Hung-Tai [1 ,3 ]
Chen, Ja-Shen [2 ]
机构
[1] Ming Chi Univ Technol, Coll Management & Design, New Taipei, Taiwan
[2] Yuan Ze Univ, Coll Management, 135 Yuan Tung Rd, Chungli 32003, Taiwan
[3] Soochow Univ, Dept Business Adm, Taiwan 56,Sect 1,Kueiyang St, Taipei 100, Taiwan
关键词
Digital technology usage; digital transformation strategy; organisational innovation; firm performance; INFORMATION-TECHNOLOGY; DYNAMIC CAPABILITIES; ADOPTION; BUSINESS; IMPACT; DEFINITION; MARKET; PATHS;
D O I
10.1080/09537325.2021.1991575
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
Digital technology usage has been extensively studied in academic research and industry. A deeper look at firm performance shows that digital transformation strategy and organisational innovation are facilitated by digital technology usage. This study further examined the mediating effects of digital transformation strategy and organisational innovation on the relationship between digital technology usage and firm performance. An empirical study was performed based on a survey of supervisors from financial industries in Taiwan. Two hundred twenty-seven companies responded to the questionnaires. The findings indicated that digital technology usage has positive influences on digital transformation strategy and organisational innovation, which in turn influence firm performance. Furthermore, digital transformation strategy and organisational innovation played full mediating roles between digital technology usage and firm performance.
引用
收藏
页码:1114 / 1127
页数:14
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