Implementing Area Business Continuity Management for Large-Scale Disaster: A Total Interpretive Structural Modeling Approach

A large-scale disaster striking a fundamental infra-structure can disrupt the entire business area. Hence, Area Business Continuity Management (Area-BCM) is proposed to bring together stakeholders in the same area who aim to minimize economic losses and im-pacts due to a disaster. Its distinctive features con-sider public-private partnerships, critical external re-sources, and scalability of risk management. However, Area-BCM is still a long way from being successful as many challenges are found. This study aimed to build a model of success factors and analyze relation-ships among factors for Area-BCM implementation. The total interpretive structural modeling technique was utilized to construct a hierarchical model. Inter-views and questionnaire surveys were performed for data collection. A process-automated tool was used to ensure accuracy and eliminate complicated calcula-tions. The results indicate the foundation factors and critical suggestions to be grounded for success. The outstanding findings are the interpreted interrelation-ships in the final model. Moreover, cross-impact ma-trix multiplication applied to classification approach categorizes factors into four groups based on driving and dependence powers. The outcomes provide strong implications for Area-BCM practitioners or executors, helping them prioritize attention and prepare suitable strategies for successful implementation.