A multicriteria model for assessing maturity in industry 4.0 context

According to recent literature on industry 4.0, it can increase the competitive potential of organizations through the application and integration of various technologies. Thus, to apply such technological tools, it is important to previously assess the current technological state as a starting point for directing improvement strategies. Hence, this research seeks to contribute to the organizational management by developing and applying a maturity model to evaluate companies in terms of technological maturity for industry 4.0, through a multicriteria approach based on the FITradeoff method for sorting problems. As a demonstration of the applicability of the model, Brazilian textile companies were evaluated. In this way, it was possible to access the maturity levels of the companies, and the main aspects associated with the attributes evaluated were also analyzed. Finally, this study result can be a support tool in the process of strategic planning for managers and others involved in companies, who are seeking to develop strategies in relation to the aforementioned theme. In addition, this study contributes to mitigating the gap found in the literature regarding the flexibility of the model and methodological clarity in relation to the approach employed.