This paper studies a collection centre location problem for e-waste acquisition from households. The proposed location-allocation model is a bi-objective mixed-integer non-linear model that maximises waste collection and minimises the cost of collection. The model considers that both drop-off and pick-up policies are in place, i.e., people can either drop their e-waste at a collection centre or request doorstep pick-up of their e-waste. The model considers that people ' s decision to drop off their e-waste at the collection centres depends on the financial incentive offered by the firm and the distance of the collection centre. However, in the case of pick-up, no incentive is provided, and it is considered that the households ' willingness to return depends on people's concern for environmental degradation. The proposed model decides the location of the collection centre, the assignment of customer nodes, the incentive offered, and the e-waste collected using both pick-up and drop-off methods. Instances generated using a real case of Delhi, India, demonstrate the feasibility and validity of the proposed model, and the epsilon constraint method is employed to handle its multi-objectivity. Furthermore, sensitivity analysis is used to assess the relative importance of the parameters on the model output. The study offers valuable theoretical and practical implications.