Pragmatic and idealistic reasons: What drives electric vehicle drivers' satisfaction and continuance intention?

被引:22
作者
-Jesus, Frederico Cruz [1 ]
Figueira-Alves, Hugo [1 ]
Tam, Carlos [1 ]
Pinto, Diego Costa [1 ]
Oliveira, Tiago [1 ]
Venkatesh, Viswanath [2 ]
机构
[1] Univ NOVA Lisboa, NOVA Informat Management Sch NOVA IMS, Campus Campolide, P-1070312 Lisbon, Portugal
[2] Virginia Tech, Pamplin Coll Business, Blacksburg, VA 24061 USA
关键词
Electric vehicles; Greenhouse gas emissions; Environment; Sustainability; Adoption; TASK-TECHNOLOGY FIT; SELF-IDENTITY; EXPECTATION-CONFIRMATION; INFORMATION-TECHNOLOGY; BEHAVIORAL-RESEARCH; PLANNED BEHAVIOR; ACCEPTANCE MODEL; USER ACCEPTANCE; GREEN; ADOPTION;
D O I
10.1016/j.tra.2023.103626
中图分类号
F [经济];
学科分类号
02 ;
摘要
The sales and use of electric vehicles (EVs) have been growing in recent times in Europe, with the hopes of mitigating CO2 emissions and enabling more sustainable transportation. Considering the growth of the EV market, the main goal of this research is to shed light on what drives electric vehicles' satisfaction and continuance intention. We collected data from 290 EV drivers in Europe. Grounded in the task-technology fit model and expectation-confirmation theory, we explained 22 % and 40 % of the variance in EV satisfaction and continuance intention, with green self-identity as a moderator. EV satisfaction and continuance intention are primarily driven by adequate infrastructure and environmental concerns.
引用
收藏
页数:16
相关论文
共 103 条
[1]   Effects of smart city service channel- and user-characteristics on user satisfaction and continuance intention [J].
Abu Salim, Taghreed ;
El Barachi, May ;
Onyia, Okey Peter ;
Mathew, Sujith Samuel .
INFORMATION TECHNOLOGY & PEOPLE, 2021, 34 (01) :147-177
[2]   Electric vehicles and natural disaster policy implications [J].
Adderly, Shawn A. ;
Manukian, Dania ;
Sullivan, Timothy D. ;
Son, Mun .
ENERGY POLICY, 2018, 112 :437-448
[3]   Privacy and Personalization in Continued Usage Intention of Mobile Banking: An Integrative Perspective [J].
Albashrawi, Mousa ;
Motiwalla, Luvai .
INFORMATION SYSTEMS FRONTIERS, 2019, 21 (05) :1031-1043
[4]   Examining antecedents of consumers' pro-environmental behaviours: TPB extended with materialism and innovativeness [J].
Alzubaidi, Hawazin ;
Slade, Emma L. ;
Dwivedi, Yogesh K. .
JOURNAL OF BUSINESS RESEARCH, 2021, 122 :685-699
[5]   STRUCTURAL EQUATION MODELING IN PRACTICE - A REVIEW AND RECOMMENDED 2-STEP APPROACH [J].
ANDERSON, JC ;
GERBING, DW .
PSYCHOLOGICAL BULLETIN, 1988, 103 (03) :411-423
[6]   I, Chatbot: Modeling the determinants of users' satisfaction and continuance intention of AI-powered service agents [J].
Ashfaq, Muhammad ;
Yun, Jiang ;
Yu, Shubin ;
Correia Loureiro, Sandra Maria .
TELEMATICS AND INFORMATICS, 2020, 54
[7]   Understanding the effect of the discrepancy between sought and obtained gratification on social networking site users' satisfaction and continuance intention [J].
Bae, Mikyeung .
COMPUTERS IN HUMAN BEHAVIOR, 2018, 79 :137-153
[8]   Personal Values, Green Self-identity and Electric Car Adoption [J].
Barbarossa, Camilla ;
De Pelsmacker, Patrick ;
Moons, Ingrid .
ECOLOGICAL ECONOMICS, 2017, 140 :190-200
[9]   A self-identity based model of electric car adoption intention: A cross-cultural comparative study [J].
Barbarossa, Camilla ;
Beckmann, Suzanne C. ;
De Pelsmacker, Patrick ;
Moons, Ingrid ;
Gwozdz, Wencke .
JOURNAL OF ENVIRONMENTAL PSYCHOLOGY, 2015, 42 :149-160
[10]   A Critical Review and Best-Practice Recommendations for Control Variable Usage [J].
Bernerth, Jeremy B. ;
Aguinis, Herman .
PERSONNEL PSYCHOLOGY, 2016, 69 (01) :229-283