Social media influencers: An effective marketing approach?

被引:76
作者
Ooi, Keng-Boon [1 ,2 ,3 ]
Lee, Voon-Hsien [4 ]
Hew, Jun-Jie [4 ]
Leong, Lai-Ying [4 ]
Tan, Garry Wei-Han [1 ,3 ,5 ,6 ,7 ]
Lim, Ai-Fen [8 ]
机构
[1] UCSI Univ, UCSI Grad Business Sch, Kuala Lumpur, Malaysia
[2] FORE Sch Management, New Delhi, India
[3] Swinburne Univ Technol, Fac Business Design & Arts, Sarawak Campus, Sarawak, Malaysia
[4] Univ Tunku Abdul Rahman, Fac Business & Finance, Kampar, Malaysia
[5] IQRA Univ, Dept Business Adm, Karachi, Pakistan
[6] Yunnan Normal Univ, Sch Econ & Management, Kunming, Peoples R China
[7] Adamson Univ, Coll Business Adm, Manila, Philippines
[8] UCSI Univ, Fac Business & Management, Kuala Lumpur, Malaysia
关键词
Influencer marketing; Social media influencers; Interactivity theory; Source credibility theory; Belief-attitude-behavior; FOSTERING PARASOCIAL RELATIONSHIPS; CELEBRITY ENDORSEMENT; GENDER-DIFFERENCES; PLS-SEM; CONSUMER ADOPTION; PURCHASE BEHAVIOR; MODERATING ROLE; WEB SITE; E-MAIL; INTERACTIVITY;
D O I
10.1016/j.jbusres.2023.113773
中图分类号
F [经济];
学科分类号
02 ;
摘要
Drawing upon the source credibility theory, interactivity theory, gratification-opportunities, with the over-arching theory of belief-attitude-behavioral chain, this study investigates the antecedents (i.e., mobile conve-nience, interactivity, and influencer credibility) that shape one's attitudes toward social media influencer and advertised product or service, as well as how these attitudinal outcomes lead to actual purchase. Additionally, the moderating role of gender is examined. Interestingly, the results indicate that interactivity is playing negative direct and indirect roles in attitudinal outcomes. Furthermore, the attitude towards product or service is fully mediating the direct effect of attitude towards the social media influencer on purchase behavior. Besides, the association between influencer credibility and attitude towards product or service is strongly moderated by gender, in which the path is stronger for males. The integrated framework complements existing Information Technology/Information System models. Additionally, the study also renders contributions to the influencer marketing literature.
引用
收藏
页数:15
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