Are metaverse applications in quality 4.0 enablers of manufacturing resiliency? An exploratory review under disruption impressions and future research

被引:7
作者
El Jaouhari, Asmae [1 ]
Arif, Jabir [1 ]
Samadhiya, Ashutosh [2 ]
Kumar, Anil [3 ]
Jain, Vranda [4 ]
Agrawal, Rohit [5 ]
机构
[1] Sidi Mohamed Ben Abdellah Univ, Higher Sch Technol, Fes, Morocco
[2] OP Jindal Global Univ, Sonipat, India
[3] London Metropolitan Univ, Guildhall Sch Business & Law, London, England
[4] Jaipuria Inst Management, Noida Campus, Noida, India
[5] Indian Inst Management Bodh Gaya, Bodh Gaya, India
关键词
Metaverse; Manufacturing resilience; Disruption; Quality; 4.0; Exploratory review; ARTIFICIAL-INTELLIGENCE; SUPPLY CHAIN; BIG DATA; RISK-MANAGEMENT; VIRTUAL-REALITY; MIXED REALITY; DIGITAL TWIN; INDUSTRY; SYSTEMS; FRAMEWORK;
D O I
10.1108/TQM-06-2023-0181
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
Purpose The purpose of this paper is to investigate, from a thorough review of the literature, the role of metaverse-based quality 4.0 (MV-based Q4.0) in achieving manufacturing resilience (MFGRES). Based on a categorization of MV-based Q4.0 enabler technologies and MFGRES antecedents, the paper provides a conceptual framework depicting the relationship between both areas while exploring existing knowledge in current literature.Design/methodology/approach The paper is structured as a comprehensive systematic literature review (SLR) at the intersection of MV-based Q4.0 and MFGRES fields. From the Scopus database up to 2023, a final sample of 182 papers is selected based on the inclusion/exclusion criteria that shape the knowledge base of the research.Findings In light of the classification of reviewed papers, the findings show that artificial intelligence is especially well-suited to enhancing MFGRES. Transparency and flexibility are the resilience enablers that gain most from the implementation of MV-based Q4.0. Through analysis and synthesis of the literature, the study reveals the lack of an integrated approach combining both MV-based Q4.0 and MFGRES. This is particularly clear during disruptions.Practical implications This study has a significant impact on managers and businesses. It also advances knowledge of the importance of MV-based Q4.0 in achieving MFGRES and gaining its full rewards.Originality/value This paper makes significant recommendations for academics, particularly those who are interested in the metaverse concept within MFGRES. The study also helps managers by illuminating a key area to concentrate on for the improvement of MFGRES within their organizations. In light of this, future research directions are suggested.
引用
收藏
页码:1486 / 1525
页数:40
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