Selection of Cloud Services Provider by Utilizing Multi-Attribute Decision-Making Based on Hesitant Bipolar Complex Fuzzy Dombi Aggregation Operators

A trustworthy cloud services provider makes sure that data backups, disaster recovery, and compliance with industry standards are all met, allowing businesses to concentrate on their core competencies and innovation while leaving the complexity of IT infrastructure management to the professionals. The selection of the finest cloud services provider is a multi-attribute decision-making problem and thus, in this article, we investigate the selection of the finest cloud services provider by employing a multi-attribute decision-making technique using the invention of hesitant bipolar complex fuzzy set. The hesitant bipolar complex fuzzy sets deal not only with the data involving complex and hesitant information but also the data of dual aspects that are both positive and negative because a lot of real-life situation contains information that has hesitancy, 2(nd) dimension, and a dual aspect simultaneously. Furthermore, in this manuscript, using the structure of a hesitant bipolar complex fuzzy set we initiate numerous aggregation operators. Under the environment of the proposed methodology, we invent different aggregation operators such as hesitant bipolar complex fuzzy Dombi weighted averaging, hesitant bipolar complex fuzzy Dombi ordered weighted averaging, hesitant bipolar complex fuzzy Dombi hybrid averaging, hesitant bipolar complex fuzzy Dombi weighted geometric, hesitant bipolar complex fuzzy Dombi ordered weighted geometric and hesitant bipolar complex fuzzy Dombi hybrid geometric operators. All these operators are used to solve different situations at different times. When any decision-maker wants to solve hesitation under a complex environment with 2(nd) dimensions then these operators are very useful. Without proposed operators, we cannot handle the above situations because no doubt different tools for different situations are available in the market but there is no tool available for solving hesitant bipolar complex fuzzy information. Afterward, we devise a technique of multi-attribute decision-making for tackling genuine life decision-making dilemmas under the setting of hesitant bipolar complex fuzzy sets. We investigate a case study associated with cloud service providers by employing the invented technique of decision-making. In the end, we compare our newly suggested work with a few other current theories to show the effectiveness of our work.