Organisational learning: the link between knowledge management processes and organisational performance (case study: technology-based medium enterprise)

This study examined the effects of knowledge management on organisational performance and the mediating effect of organisational learning on the relationship between the two in the Iranian context. The statistical population comprised 140 employees of a technology-based medium enterprise in Iran. The participants were selected via random sampling and based on Cochran's model. To illuminate the issue of interest, hypotheses were formulated. Data were collected using a questionnaire and analysed using structural equation modelling, after which relationships between variables were investigated. Validity of the questionnaires was examined and verified consulting the university professors and experts, and the questionnaires' reliability was determined by calculating their Cronbach's alpha, that, indicating adequate reliability of them. Results showed a positive and significant relationship between knowledge management and organisational learning and between knowledge management and organisational performance (95% confidence). Organisational learning was positively and significantly associated with organisational performance. The findings confirmed the mediating effect of organisational learning on the relationship between knowledge management and organisational performance.