Bridging the Gap between e-Government and e-Health: Recommendations for Deploying e-Health Services in the Public Sector

被引：0

作者：

Koddebusch, Michael ^{[1
]}

Koelmann, Holger ^{[1
]}

Friedrich, Ole ^{[1
]}

Becker, Joerg ^{[1
]}

机构：

[1] Univ Munster ERCIS, Munster, Germany

来源：

TOGETHER IN THE UNSTABLE WORLD: DIGITAL GOVERNMENT AND SOLIDARITY | 2023年

关键词：

e-government; e-health; adoption; trust; risk perception; recommendations; ELECTRONIC GOVERNMENT; PERCEIVED USEFULNESS; INFORMATION-SYSTEMS; TRUST RELATIONSHIPS; USER ACCEPTANCE; ADOPTION; TECHNOLOGY; PRIVACY; SECURITY; LESSONS;

D O I：

10.1145/3598469.3598519

中图分类号：

TP39 [计算机的应用];

学科分类号：

081203 ; 0835 ;

摘要：

Emerging national electronic health records or COVID-19 tracing apps show that the domains of e-Government and e-Health are increasingly growing together. For e-Government researchers and practitioners, the development and deployment of e-Health services in the public sector must not be approached the same way as conventional e-Government services, as the target group has shifted from being "solely" citizens to patients instead. Trust and perceived risk are two concepts that heavily influence the adoption of any e-service. Hence, the present study reviews the influences of trust in and perceived risk towards e-Government and e-Health services employing a structured literature review. We use the results to derive 13 recommendations for developing and deploying public e-Health services, thus contributing to an overall more successful adoption of e-Government.

引用

页码：440 / 448

页数：9

共 69 条

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