Does linguistic diversity make destinations more sophisticated? Exploring the effects on destination personality

被引:9
作者
Chen, Hanyu [1 ]
Wang, Lili [1 ]
Zhang, Xuan [1 ,4 ]
Wei, Wei [2 ]
Lyu, Jiaying [3 ]
机构
[1] Zhejiang Univ, Sch Management, Dept Mkt, Hangzhou 310058, Peoples R China
[2] Univ Cent Florida, Rosen Coll Hospitality Management, Orlando, FL 32819 USA
[3] Hangzhou City Univ, Int Sch Cultural Tourism, Hangzhou 310058, Peoples R China
[4] Zhejiang Univ, Sch Management, 866 Yuhangtang Rd, Hangzhou 310058, Peoples R China
基金
中国国家自然科学基金;
关键词
Linguistic diversity; Tourists' attitudes; Destination personality; Destination type; Travel goal; PERCEIVED BRAND GLOBALNESS; IMAGE; LANGUAGE; IMPACT; ANTECEDENTS; DIMENSIONS; CONSUMERS; ENGLISH; TOURIST; ORIGIN;
D O I
10.1016/j.jdmm.2023.100828
中图分类号
F [经济];
学科分类号
02 ;
摘要
Today's destinations are gradually moving toward linguistic diversity to help tourists obtain a better experience. Accordingly, using diverse languages is developing as a noteworthy destination marketing and management measure. Applying destination personality theory, this research examines the impact of linguistic diversity on destination personality, as well as tourists' attitudes and behavior across five studies. With different populations, Studies 1, 2, and 3 found that linguistic diversity enhances sophisticated destination personality, tourists' attitudes and visit intentions, exploring the role of the number of languages and language disparity in constructing linguistic diversity while ruling out the alternative explanation of other destination personalities. Study 4 and Study 5 revealed the moderating roles of destination type and travel goal. This research contributes to theory and practice in language and destination personality and enriches the growing literature on tourists' attitudes toward destination marketing and management.
引用
收藏
页数:15
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