Effect of cultural intelligence on burnout of Chinese expatriates in Thailand: The mediating role of host country national coworker support

被引:39
作者
Fu, Liping [1 ]
Charoensukmongkol, Peerayuth [1 ]
机构
[1] Natl Inst Dev Adm, Int Coll, 118 Moo3,Serithai Rd, Bangkok 10240, Thailand
关键词
Social support; Expatriates; Multinational company; Cross-cultural management; SOCIAL SUPPORT; RESOURCES; CONSERVATION; ADJUSTMENT; WORK; PERFORMANCE; ENGAGEMENT; STRESS; MODEL; HELP;
D O I
10.1007/s12144-021-01728-1
中图分类号
B84 [心理学];
学科分类号
04 ; 0402 ;
摘要
Grounded in the conservation of resources (COR) theory, this research investigates the role of cultural intelligence (CQ) on the level of burnout experienced by Chinese expatriates working in Thailand. In particular, in light of the collectivist characteristics of Thai culture, the study proposes that coworker support of host country nationals (HCN) is the mediator that explains the association between CQ and burnout. Moreover, given the feminine and power distance characteristics of Thai culture, this research explores whether the effect of CQ on HCN coworker support is moderated by gender and job position of Chinese expatriates. Survey data was gathered from 413 Chinese expatriates working for 15 Chinese subsidiaries in Thailand. Partial least squares structural equation modeling was used for data analysis. The analysis supports the mediating effect of HCN coworker support on the link between CQ and burnout. Moreover, moderating effect analysis indicates that the positive association between CQ and HCN coworker support is stronger for male Chinese expatriates and those in lower job positions.
引用
收藏
页码:4041 / 4052
页数:12
相关论文
共 93 条
[11]  
Charoensukmongkol P., 2020, Journal of General Psychology, P1
[12]  
Charoensukmongkol P., 2020, J GLOB MARK, V33, P141, DOI [DOI 10.1080/08911762.2019.1654586, 10.1080/08911762.2019.1654586]
[13]   The Interaction Effect of Crisis Communication and Social Support on The Emotional Exhaustion of University Employees during the COVID-19 Crisis [J].
Charoensukmongkol, Peerayuth ;
Phungsoonthorn, Tipnuch .
INTERNATIONAL JOURNAL OF BUSINESS COMMUNICATION, 2022, 59 (02) :269-286
[14]   The influence of cultural intelligence on sales self-efficacy and cross-cultural sales presentations: does it matter for highly challenge-oriented salespeople? [J].
Charoensukmongkol, Peerayuth ;
Pandey, Arti .
MANAGEMENT RESEARCH REVIEW, 2020, 43 (12) :1533-1556
[15]  
Chen, 2019, ACAD MANAGEMENT P, V2019, P17931
[16]  
Chen KH, 2011, AFR J BUS MANAGE, V5, P9231
[17]   The relationship between small music ensemble experience and empathy skill: A survey study [J].
Cho, Eun .
PSYCHOLOGY OF MUSIC, 2021, 49 (03) :600-614
[18]  
Chou P., 2015, European Journal of Business and Management, V7, P8
[19]  
Crowne K.A., 2016, Organization Management Journal, V13, P32, DOI [DOI 10.1080/15416518.2015.1129308, 10.1080/15416518.2015]
[20]   Receiving instrumental support at work: When help is not welcome [J].
Deelstra, JT ;
Peeters, MCW ;
Zijlstra, FRH ;
Schaufeli, WB ;
Stroebe, W ;
van Doornen, LP .
JOURNAL OF APPLIED PSYCHOLOGY, 2003, 88 (02) :324-331