Issues and complexities in safety culture assessment in healthcare

被引:5
作者
Ellis, Louise A. A. [1 ]
Falkland, Emma [1 ]
Hibbert, Peter [1 ,2 ]
Wiig, Siri [3 ]
Ree, Eline [3 ]
Schultz, Timothy J. [4 ]
Pirone, Christy [5 ]
Braithwaite, Jeffrey [1 ]
机构
[1] Macquarie Univ, Australian Inst Hlth Innovat, Fac Med Hlth & Human Sci, Ctr Healthcare Resilience & Implementat Sci, Macquarie Pk, NSW, Australia
[2] Univ South Australia, IIMPACT Hlth Allied Hlth & Human Performance, Adelaide, SA, Australia
[3] Univ Stavanger, SHARE Ctr Resilience Healthcare, Dept Qual & Hlth Technol, Stavanger, Norway
[4] Flinders Univ S Australia, Flinders Hlth & Med Res Inst, Bedford Pk, SA, Australia
[5] Southern Adelaide Dept Hlth, Adelaide, SA, Australia
基金
澳大利亚国家健康与医学研究理事会;
关键词
safety culture; safety climate; patient safety; survey; healthcare benchmarking; PATIENT SAFETY; LEADERSHIP WALKROUNDS; CLIMATE; BURNOUT; MODEL;
D O I
10.3389/fpubh.2023.1217542
中图分类号
R1 [预防医学、卫生学];
学科分类号
1004 ; 120402 ;
摘要
The concept of safety culture in healthcare-a culture that enables staff and patients to be free from harm-is characterized by complexity, multifacetedness, and indefinability. Over the years, disparate and unclear definitions have resulted in a proliferation of measurement tools, with lack of consensus on how safety culture can be best measured and improved. A growing challenge is also achieving sufficient response rates, due to "survey fatigue," with the need for survey optimisation never being more acute. In this paper, we discuss key challenges and complexities in safety culture assessment relating to definition, tools, dimensionality and response rates. The aim is to prompt critical reflection on these issues and point to possible solutions and areas for future research.
引用
收藏
页数:6
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