Nuevas tecnologias para acceder a la justicia del consumidor: Diagnostico de la situacion fragmentada en Chile y una propuesta a la luz de la plataforma europea online de resolucion de conflictos

被引：0

作者：

Camus, Francisca Barrientos ^{[1
]}

Hauri, Sebastian Bozzo ^{[2
]}

Lehuede, Eduardo Jequier ^{[3
]}

机构：

[1] Univ Alberto Hurtado, Santiago, Chile

[2] Univ Autonoma Chile, Santiago, Chile

[3] Abogado, Santiago, Chile

来源：

REVISTA CHILENA DE DERECHO Y TECNOLOGIA | 2023年 / 12卷

关键词：

Barriers to access to justice; new technologies; consumer; platforms; ACCESS;

D O I：

10.5354/0719-2584.2023.69963

中图分类号：

D9 [法律]; DF [法律];

学科分类号：

0301 ;

摘要：

This paper studies the barriers to access to justice for consumers, both in a formal sense, as well as in a broad sense, which considers alternative dispute resolution mechanisms. A diagnosis is made on the use of new technologies in Chile, because it is considered that, in part, they could solve these barriers to access to justice. Finally, the European online platform for conflict resolution is studied as a model to follow.

引用

页数：36