COVID-19 and client violence toward healthcare social workers in Chile

被引：4

作者：

Calderon-Orellana, Magdalena ^{[1
]}

Diaz Borquez, Daniela ^{[1
]}

Miranda Sanchez, Paula ^{[2
]}

机构：

[1] Pontificia Univ Catolica Chile, Sch Social Work, Av Vicuna Mackenna 4860, Santiago 8970117, Chile

[2] Pontificia Univ Catolica Chile, Sch Social Work, Fac Social Sci, Santiago, Chile

来源：

INTERNATIONAL SOCIAL WORK | 2023年 / 66卷 / 01期

关键词：

Chile; client violence; COVID-19; healthcare; social workers; WORKPLACE VIOLENCE; EXPERIENCES; VICTIMS;

D O I：

10.1177/00208728221104395

中图分类号：

C916 [社会工作、社会管理、社会规划];

学科分类号：

1204 ;

摘要：

This article discusses the violence perpetrated by clients against social workers who provided services to COVID-19 patients and their families in Chilean hospitals during the initial peak of the disease in the country. In this way, this becomes the first study to analyze client violence toward social workers in the health crisis generated by the pandemic. The results indicate that the presence of aggressions from clients is high and social workers' coping strategies are passive. Finally, the urgent call for prevention and the need for research are presented.

引用

页码：144 / 157

页数：14

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