Hotel employees' support for federal government during crisis: extension of social exchange theory

被引：1
作者：
Subedi, Swechchha [1 ,2 ]
Odosashvili, Lali [1 ]
Kubickova, Marketa [1 ]
机构：
[1] Univ South Carolina, Sch Hospitality & Tourism Management, Columbia, SC USA
[2] Sch Hospitality & Tourism Management, 1705 Coll St, Columbia, SC 29208 USA
来源：
JOURNAL OF POLICY RESEARCH IN TOURISM LEISURE AND EVENTS | 2025年 / 17卷 / 02期
关键词：
Political trust; federal government; support for government; hotel employees; Social Exchange Theory (SET); COVID-19; POLITICAL TRUST; RESIDENTS SUPPORT; PLS-SEM; TOURISM; INSTITUTIONS; CHINA; POWER; BIAS;
D O I：
10.1080/19407963.2023.2233526
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
This research aims to investigate the determinants of political trust from the hotel employees' perspective. Further, it seeks to explore the influence of political trust on support for the federal government during COVID-19, using Social Exchange Theory. A total of 350 surveys of frontline hotel employees in the United States were collected using mTurk. The data is analyzed using structural equation modeling and SmartPLS 3.0. Data analysis revealed that interpersonal trust is not a determinant of political trust, but perceived benefits, perceived cost, perceived power of hotel leadership, and perceived performance are. Furthermore, political trust was found to be an important antecedent for support for the government.
引用
收藏
页码：517 / 537
页数：21
相关论文
共 82 条
[31]   The lower visual search efficiency for conjunctions is due to noise and not serial attentional processing [J].
Eckstein, MP .
PSYCHOLOGICAL SCIENCE, 1998, 9 (02) :111-118
[32]   Crafting Trust The Role of Political Institutions in a Comparative Perspective [J].
Freitag, Markus ;
Buehlmann, Marc .
COMPARATIVE POLITICAL STUDIES, 2009, 42 (12) :1537-1566
[33]   Making sense of institutional trust in organizations: Bridging institutional context and trust [J].
Fuglsang, Lars ;
Jagd, Soren .
ORGANIZATION, 2015, 22 (01) :23-39
[34]   Data Collection in a Flat World: The Strengths and Weaknesses of Mechanical Turk Samples [J].
Goodman, Joseph K. ;
Cryder, Cynthia E. ;
Cheema, Amar .
JOURNAL OF BEHAVIORAL DECISION MAKING, 2013, 26 (03) :213-224
[35]   Impact of Trust on Local Residents' Mega-Event Perceptions and Their Support [J].
Gursoy, Dogan ;
Yolal, Medet ;
Ribeiro, Manuel Alector ;
Netto, Alexandre Panosso .
JOURNAL OF TRAVEL RESEARCH, 2017, 56 (03) :393-406
[36]   An updated and expanded assessment of PLS-SEM in information systems research [J].
Hair, Joe ;
Hollingsworth, Carole L. ;
Randolph, Adriane B. ;
Chong, Alain Yee Loong .
INDUSTRIAL MANAGEMENT & DATA SYSTEMS, 2017, 117 (03) :442-458
[37]   When to use and how to report the results of PLS-SEM [J].
Hair, Joseph F. ;
Risher, Jeffrey J. ;
Sarstedt, Marko ;
Ringle, Christian M. .
EUROPEAN BUSINESS REVIEW, 2019, 31 (01) :2-24
[38]   Sustainability performance of digitalized manufacturing industry in COVID era: a comparative study between developed and developing economies [J].
Hemmati, Mina ;
Newaz, Md Shah ;
Rahman, Muhammad Khalilur ;
Appolloni, Andrea ;
Zailani, Suhaiza .
INTERNATIONAL JOURNAL OF EMERGING MARKETS, 2024, 19 (10) :3226-3247
[39]   A new criterion for assessing discriminant validity in variance-based structural equation modeling [J].
Henseler, Jorg ;
Ringle, Christian M. ;
Sarstedt, Marko .
JOURNAL OF THE ACADEMY OF MARKETING SCIENCE, 2015, 43 (01) :115-135
[40]   How Trust Matters: The Changing Political Relevance of Political Trust [J].
Hetherington, Marc J. ;
Husser, Jason A. .
AMERICAN JOURNAL OF POLITICAL SCIENCE, 2012, 56 (02) :312-325
123456789