Hotel employees' support for federal government during crisis: extension of social exchange theory

被引：1

作者：

Subedi, Swechchha ^{[1
,2
]}

Odosashvili, Lali ^{[1
]}

Kubickova, Marketa ^{[1
]}

机构：

[1] Univ South Carolina, Sch Hospitality & Tourism Management, Columbia, SC USA

[2] Sch Hospitality & Tourism Management, 1705 Coll St, Columbia, SC 29208 USA

来源：

JOURNAL OF POLICY RESEARCH IN TOURISM LEISURE AND EVENTS | 2025年 / 17卷 / 02期

关键词：

Political trust; federal government; support for government; hotel employees; Social Exchange Theory (SET); COVID-19; POLITICAL TRUST; RESIDENTS SUPPORT; PLS-SEM; TOURISM; INSTITUTIONS; CHINA; POWER; BIAS;

D O I：

10.1080/19407963.2023.2233526

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

This research aims to investigate the determinants of political trust from the hotel employees' perspective. Further, it seeks to explore the influence of political trust on support for the federal government during COVID-19, using Social Exchange Theory. A total of 350 surveys of frontline hotel employees in the United States were collected using mTurk. The data is analyzed using structural equation modeling and SmartPLS 3.0. Data analysis revealed that interpersonal trust is not a determinant of political trust, but perceived benefits, perceived cost, perceived power of hotel leadership, and perceived performance are. Furthermore, political trust was found to be an important antecedent for support for the government.

引用

页码：517 / 537

页数：21

共 82 条

[1] Putnam's social capital theory goes east:: A case study of western Ukraine and L'viv [J].