Feeling ready to volunteer after COVID-19? The role of psychological capital and mental health in predicting intention to continue doing volunteer tourism activities

被引:17
作者
Bajrami, Dunja Demirovic [1 ,2 ,4 ]
Cimbaljevic, Marija [3 ]
Syromiatnikova, Yulia A. [2 ]
Petrovic, Marko D. [1 ,2 ]
Gajic, Tamara [1 ,2 ]
机构
[1] Serbian Acad Arts & Sci, Geog Inst Jovan Cvijic, Djure Jaks 9, Belgrade 11000, Serbia
[2] South Ural State Univ, Inst Sports Tourism & Serv, Dept Tourism & Socio Cultural Serv, Rozhdestvenskiy St 5, Chelyabinsk 454000, Russia
[3] Univ Novi Sad, Fac Sci, Dept Geog Tourism & Hotel Management, Sq Dositeja Obradov 3, Novi Sad 21000, Serbia
[4] Serbian Acad Arts & Sci, Geog Inst Jovan Cvijic, Djure Jaks 9, Belgrade 11000, Serbia
关键词
Volunteer tourism; Psychological capital; Negative mental health and well-being issues; Volunteer tourists' intention to continue doing; volunteer activities; Perceived social and organizational support; COVID-19; PLANNED BEHAVIOR; SOCIAL SUPPORT; MEDIATING ROLE; EMPLOYEES; PERFORMANCE; DEPRESSION; VALIDITY; MOTIVES; DISEASE; EVENTS;
D O I
10.1016/j.jhtm.2023.02.009
中图分类号
F [经济];
学科分类号
02 ;
摘要
The study attempted to examine the impact of young volunteer tourists' psychological capital and negative mental health/well-being issues caused by exposure to stressful events on their intention to continue doing volunteer tourism activities. Also, the aim was to examine the moderation of social and organizational support in the association between psychological capital, mental health/well-being, and volunteers' intentions. Findings from the structural analysis indicated that volunteer tourists' mental health/well-being issues could significantly impact their intentions. Also, it was shown that psychological capital was a strong predictor of undesirable behaviors and feelings for volunteer tourists. Hence, the results indicated that model of the Theory of Planned Behavior can be extended by inserting two new critical constructs (psychological capital and mental health/well-being issues) that can have effects on fostering tourists' intention to continue volunteering. In addition, orga-nizational and social support played an important moderating role. Based on the proposed research model, we presented important implications for volunteer tourism organizations to meet volunteers' needs and encourage positive intention.
引用
收藏
页码:500 / 512
页数:13
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