The moderating role of enterprise social media functionalities on employees' social-related use during work time

被引：15

作者：

Zhang, Jianru ^{[1
]}

Guo, Ju'e ^{[1
]}

Jiang, Randi ^{[2
]}

Wu, Xiaosong ^{[3
,4
]}

Jiang, James J. ^{[5
]}

机构：

[1] Xi An Jiao Tong Univ, Sch Management, Xian, Peoples R China

[2] Grand Valley State Univ, Accounting, Allendale, MI 49401 USA

[3] Tsinghua Univ, Tsinghua Shenzhen Int Grad Sch, Beijing, Peoples R China

[4] Tsinghua Univ, Sch Econ & Management, Beijing, Peoples R China

[5] Natl Taiwan Univ, Coll Management, Taipei, Taiwan

来源：

INFORMATION & MANAGEMENT | 2023年 / 60卷 / 03期

基金：

中国国家自然科学基金; 中国博士后科学基金;

关键词：

Enterprise social media; ESM functionalities; Conservation of resources theory; Selective attention; Affordance actualization; INFORMATION OVERLOAD; SELECTIVE ATTENTION; KNOWLEDGE MANAGEMENT; PRODUCT DEVELOPMENT; JOB-PERFORMANCE; RESOURCES; INTERRUPTIONS; CONSERVATION; NETWORKING; MODEL;

D O I：

10.1016/j.im.2023.103770

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

Enterprise social media (ESM) has blurred employees' work-life distinction; however, limited research has investigated the impact of social-related ESM use during work time and the management measures. We propose such use consumes employees' work resources. Our survey of a research and development company in China confirms that such use decreases individuals' collaboration and increases information overload, harming work performance. To mitigate the negative influence, we focus on ESM functionalities, conceptualize the action possibilities permitted by functionalities as attention regulation affordance, and investigate the moderating role of the affordance actualization. The results revealed that affordance actualization reduces negative ESM use effects.

引用

页数：15

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