Efficiency effects of information on operational disruption management in port hinterland freight transport: simulation of a Swedish dry port case

Management of operational disruptions with support of information is essential to facilitate the shift from road to rail and to ensure efficient hinterland intermodal transport chains. Therefore, the purpose of this paper is to investigate the operational efficiency effects of information on operational disruption management in hinterland transport with a dry port to facilitate efficient intermodal hinterland transport. For that purpose, a simulation model with five scenarios was developed and applied using empirical data from a real-world case of a hinterland transport chain with a dry port. The results show that the resource utilisation of the trucks that deliver containers from the dry port to the receivers can be increased using the information that supports management of the disruption. Nevertheless, in attempts to increase resource utilisation when managing the disruption, issues arose from efficiency measures that are important for other actors, e.g. the receivers.