"To share or not to share?" - A hybrid SEM-ANN-NCA study of the enablers and enhancers for mobile sharing economy

被引:12
作者
Leong, Lai-Ying
Hew, Teck-Soon
Ooi, Keng-Boon [1 ,3 ]
Chau, Patrick Y. K. [2 ,4 ,5 ]
机构
[1] Univ Tunku Abdul Rahman, Jalan Univ, Fac Business & Finance, Kampar 31900, Perak, Malaysia
[2] Univ Malaya, Fac Business & Econ, Kuala Lumpur 50603, Malaysia
[3] UCSI Univ, Grad Business Sch, 1 Jalan Menara Gading, Kuala Lumpur 56000, Malaysia
[4] Beijing Normal Univ, Hong Kong Baptist Univ, United Int Coll, Zhuhai 519087, Guangdong, Peoples R China
[5] Beijing Normal Univ, Hong Kong Baptist Univ, United Int Coll, 2000 Jintong Rd, Zhuhai 519087, Guangdong, Peoples R China
关键词
Convenience; Epistemic benefit; Mobile sharing economy; Perceived risks; Necessary condition analysis (NCA); HEALTH INFORMATION-SEEKING; NEURAL NETWORK APPROACH; PERCEIVED RISK; TECHNOLOGY ACCEPTANCE; VALENCE FRAMEWORK; E-COMMERCE; ADOPTION; TRUST; INTENTION; DETERMINANTS;
D O I
10.1016/j.dss.2024.114185
中图分类号
TP18 [人工智能理论];
学科分类号
081104 ; 0812 ; 0835 ; 1405 ;
摘要
The proliferation of mobile technologies have facilitated the popularity of mobile sharing economy (MSE). However, extant literature that used sufficient logic has fallen short in explaining this phenomenon as the findings are insufficient to explain the necessary conditions that activate users' intention and actual usage. The purpose of this study is to identify the enablers (must -have factors) and enhancers (should -have factors) of consumers' intention and actual use of mobile sharing economy. A must -have factor is needed to initialize the effect of independent variables while a should -have factor enhances the effect. Drawing from the extended valence framework, a combined SEM-ANN-NCA analysis is used to examine users' actual adoption of MSE. The application of the "sufficiency logic" and "necessity logic" and the AI and machine learning -based ANN approach enables us to ascertain the linear -nonlinear relationships and the enablers and enhancers in mobile sharing economy. The findings show that mobile ease of use is a sufficient and necessary condition for mobile usefulness while trust is a sufficient and necessary condition for epistemic benefit. Mobile usefulness and trust are the sufficient and necessary conditions for behavioral intention while behavioral intention is the sufficient and necessary condition for actual use. Trust is a sufficient but unnecessary condition for convenience and psychological risk. Epistemic benefit and psychological risk are sufficient but not necessary conditions for behavioral intention. Education is a sufficient but not necessary condition for actual use. The study has provided important new practical and theoretical insights to MSE service providers, operators, users and scholars.
引用
收藏
页数:17
相关论文
共 81 条
  • [1] Perceived behavioral control, self-efficacy, locus of control, and the theory of planned behavior
    Ajzen, I
    [J]. JOURNAL OF APPLIED SOCIAL PSYCHOLOGY, 2002, 32 (04) : 665 - 683
  • [2] Consumers' intentions to use ridesharing services in Iran
    Akbari, Morteza
    Moradi, Afsaneh
    SeyyedAmiri, Nader
    Zuniga, Miguel Angel
    Rahmani, Zahra
    Padash, Hamid
    [J]. RESEARCH IN TRANSPORTATION BUSINESS AND MANAGEMENT, 2021, 41
  • [3] Explaining and predicting the adoption intention of mobile data services: A value-based approach
    Al-Debei, Mutaz M.
    Al-Lozi, Enas
    [J]. COMPUTERS IN HUMAN BEHAVIOR, 2014, 35 : 326 - 338
  • [4] Understanding the determinants of mHealth apps adoption in Bangladesh: A SEM-Neural network approach
    Alam, Mohammad Zahedul
    Hu, Wang
    Kaium, Md Abdul
    Hoque, Md Rakibul
    Alam, Mirza Mohammad Didarul
    [J]. TECHNOLOGY IN SOCIETY, 2020, 61
  • [5] Can we trust AI? An empirical investigation of trust requirements and guide to successful AI adoption
    Bedue, Patrick
    Fritzsche, Albrecht
    [J]. JOURNAL OF ENTERPRISE INFORMATION MANAGEMENT, 2022, 35 (02) : 530 - 549
  • [6] What Constitutes a Methodological Contribution?
    Bergh, Donald D.
    Boyd, Brian K.
    Byron, Kris
    Gove, Steve
    Ketchen, David J., Jr.
    [J]. JOURNAL OF MANAGEMENT, 2022, 48 (07) : 1835 - 1848
  • [7] The effect of perceived risk dimensions on purchase intention An empirical evidence from Indian private labels market
    Bhukya, Ramulu
    Singh, Sapna
    [J]. AMERICAN JOURNAL OF BUSINESS, 2015, 30 (04) : 218 - 230
  • [8] A SEM-neural network approach for understanding determinants of interorganizational system standard adoption and performances
    Chan, Felix T. S.
    Chong, Alain Y. L.
    [J]. DECISION SUPPORT SYSTEMS, 2012, 54 (01) : 621 - 630
  • [9] Determinants of behavioral intention to use the Personalized Location-based Mobile Tourism Application: An empirical study by integrating TAM with ISSM
    Chen, Chia-Chen
    Tsai, Jia-Lun
    [J]. FUTURE GENERATION COMPUTER SYSTEMS-THE INTERNATIONAL JOURNAL OF ESCIENCE, 2019, 96 : 628 - 638
  • [10] Fit into work! From formalizing governance of gig platform ecosystems to helping gig workers craft their platform work
    Chen, Jianyu
    Luo, Jinlian
    Hu, Wenan
    Ma, Jun
    [J]. DECISION SUPPORT SYSTEMS, 2023, 174