Regulators are concerned that by introducing their own private labels, dominant online marketplace operators distort competition in their own favor. This paper addresses this concern by studying how online marketplaces differ from classic retailers with a whole-sale arrangement. In online marketplaces individual sellers set their own consumer prices, while the marketplace operator collects fees from their sales. I show that when introducing a private label, the marketplace operator does not have an incentive to distort competition and foreclose the outside seller. On the contrary, when introducing a private label, there is an incentive to decrease the fee charged to the outside seller and to vertically differentiate its own product in order to protect the seller's channel. However, relative to the wholesale model of classic retailers, online marketplace operators offer a lower quality with higher consumer prices, leading to less improvement in consumer surplus and potentially less harm to the outside seller. & COPY; 2023 The Author(s). Published by Elsevier B.V. This is an open access article under the CC BY license ( http://creativecommons.org/licenses/by/4.0/ )
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School of Marketing, Ehrenberg-Bass Institute, University of South Australia, Adelaide, SA 5001School of Marketing, Ehrenberg-Bass Institute, University of South Australia, Adelaide, SA 5001
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Long Isl Univ, Mkt Dept, Brooklyn Campus, New York, NY USALong Isl Univ, Mkt Dept, Brooklyn Campus, New York, NY USA
Amrouche, Nawel
Ben Rhouma, Tarek
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Long Isl Univ, Mkt Dept, Brooklyn Campus, New York, NY USA
HEC Montreal, GERAD, Montreal, PQ, CanadaLong Isl Univ, Mkt Dept, Brooklyn Campus, New York, NY USA
Ben Rhouma, Tarek
Zaccour, Georges
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Long Isl Univ, Mkt Dept, Brooklyn Campus, New York, NY USA
HEC Montreal, GERAD, Montreal, PQ, CanadaLong Isl Univ, Mkt Dept, Brooklyn Campus, New York, NY USA
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Univ South Australia, Ehrenberg Bass Inst, POB 2471, Adelaide, SA 5001, AustraliaUniv South Australia, Ehrenberg Bass Inst, POB 2471, Adelaide, SA 5001, Australia
Zippel, Christian
Wilkinson, John
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Univ South Australia, Ehrenberg Bass Inst, POB 2471, Adelaide, SA 5001, AustraliaUniv South Australia, Ehrenberg Bass Inst, POB 2471, Adelaide, SA 5001, Australia
Wilkinson, John
Vogler, Thomas
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Tech Univ Ingolstadt, Fac Business Adm, Ingolstadt, GermanyUniv South Australia, Ehrenberg Bass Inst, POB 2471, Adelaide, SA 5001, Australia