Does storytelling affect destination image, destination personality, and tourists' behavioural intention?

被引:9
作者
Ghaderi, Zahed [1 ]
Mahdavizadeh, Mohammad Javad [2 ]
Rajabi, Mojtaba [3 ]
Hall, C. Michael [4 ,5 ,6 ,7 ,8 ,9 ]
机构
[1] Sultan Qaboos Univ, Coll Arts & Social Sci, Dept Tourism, Muscat, Oman
[2] Kharazmi Univ, Dept Business Management, Tehran, Iran
[3] Shahrood Univ Technol, Fac Phys Educ & Sport Sci, Dept Sport Management, Shahrood, Iran
[4] Univ Canterbury, Dept Management Mkt & Entrepreneurship, Christchurch, New Zealand
[5] Univ Oulu, Geog Res Unit, Oulu, Finland
[6] Linnaeus Univ, Sch Business & Econ, Kalmar, Sweden
[7] Lund Univ, Dept Serv Management & Serv Studies, Helsingborg, Sweden
[8] Taylors Univ, Ctr Res & Innovat Tourism, Subang Jaya, Malaysia
[9] Kyung Hee Univ, Coll Hospitality & Tourism Management, Seoul, South Korea
来源
ANATOLIA-INTERNATIONAL JOURNAL OF TOURISM AND HOSPITALITY RESEARCH | 2024年 / 35卷 / 02期
关键词
Storytelling; destination image; destination personality; behavioural intentions; Iran; WORD-OF-MOUTH; EXPERIENCES; PERSUASION; REVIEWS; EMPATHY; NEED;
D O I
10.1080/13032917.2023.2191250
中图分类号
F [经济];
学科分类号
02 ;
摘要
Storytelling can be an effective strategy in shaping destination image and personality. Nevertheless, little research has examined the effect of this construct on destination image, destination personality, tourist attitudes and their behavioural intention. Based on a survey of 146 international tourists, the current study examines these relationships within the context of Iran. The results showed that storytelling has positive impacts on destination image, destination personality, and tourists' behavioural intention. Storytelling also affects the destination image, destination personality and behavioural intention of men and women, and women reported higher scores than men. The findings provide significant insights into the potential role of storytelling as a destination marketing strategy, especially for destinations that may potentially previously been perceived negatively in some markets.
引用
收藏
页码:313 / 325
页数:13
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