Does storytelling affect destination image, destination personality, and tourists' behavioural intention?

被引:9
|
作者
Ghaderi, Zahed [1 ]
Mahdavizadeh, Mohammad Javad [2 ]
Rajabi, Mojtaba [3 ]
Hall, C. Michael [4 ,5 ,6 ,7 ,8 ,9 ]
机构
[1] Sultan Qaboos Univ, Coll Arts & Social Sci, Dept Tourism, Muscat, Oman
[2] Kharazmi Univ, Dept Business Management, Tehran, Iran
[3] Shahrood Univ Technol, Fac Phys Educ & Sport Sci, Dept Sport Management, Shahrood, Iran
[4] Univ Canterbury, Dept Management Mkt & Entrepreneurship, Christchurch, New Zealand
[5] Univ Oulu, Geog Res Unit, Oulu, Finland
[6] Linnaeus Univ, Sch Business & Econ, Kalmar, Sweden
[7] Lund Univ, Dept Serv Management & Serv Studies, Helsingborg, Sweden
[8] Taylors Univ, Ctr Res & Innovat Tourism, Subang Jaya, Malaysia
[9] Kyung Hee Univ, Coll Hospitality & Tourism Management, Seoul, South Korea
关键词
Storytelling; destination image; destination personality; behavioural intentions; Iran; WORD-OF-MOUTH; EXPERIENCES; PERSUASION; REVIEWS; EMPATHY; NEED;
D O I
10.1080/13032917.2023.2191250
中图分类号
F [经济];
学科分类号
02 ;
摘要
Storytelling can be an effective strategy in shaping destination image and personality. Nevertheless, little research has examined the effect of this construct on destination image, destination personality, tourist attitudes and their behavioural intention. Based on a survey of 146 international tourists, the current study examines these relationships within the context of Iran. The results showed that storytelling has positive impacts on destination image, destination personality, and tourists' behavioural intention. Storytelling also affects the destination image, destination personality and behavioural intention of men and women, and women reported higher scores than men. The findings provide significant insights into the potential role of storytelling as a destination marketing strategy, especially for destinations that may potentially previously been perceived negatively in some markets.
引用
收藏
页码:313 / 325
页数:13
相关论文
共 50 条
  • [1] The role of destination personality in the relationship between destination image and behavioral intention among ski tourists
    Zhang, Qiang
    Yim, Brian
    Kim, Kyungsik
    Tian, Zhibo
    INTERNATIONAL JOURNAL OF SPORTS MARKETING & SPONSORSHIP, 2024, 25 (03): : 560 - 577
  • [2] Homestay destination: Assessing destination's food image, tourists' satisfaction and tourists' revisit intention
    Talhah, Hasiful Fata
    Hashim, Rahmat
    CURRENT ISSUES IN HOSPITALITY AND TOURISM RESEARCH AND INNOVATIONS, 2012, : 371 - 375
  • [3] Destination personality and destination image
    Souiden, Nizar
    Ladhari, Riadh
    Chiadmi, Nour Eddine
    JOURNAL OF HOSPITALITY AND TOURISM MANAGEMENT, 2017, 32 : 54 - 70
  • [4] The effect of tourists' local food consumption motivations on behavioural intention and the mediating role of destination image
    Cakir, Haci Ahmet
    Cakir, Egem Zagrali
    WORLDWIDE HOSPITALITY AND TOURISM THEMES, 2024, 16 (06) : 725 - 738
  • [5] Destination image and destination personality
    Hosany, Sameer
    Ekinci, Yuksel
    Uysal, Muzaffer
    INTERNATIONAL JOURNAL OF CULTURE TOURISM AND HOSPITALITY RESEARCH, 2007, 1 (01) : 62 - 81
  • [6] The impact of country image and destination image on US tourists' travel intention
    Chaulagain, Suja
    Wiitala, Jessica
    Fu, Xiaoxiao
    JOURNAL OF DESTINATION MARKETING & MANAGEMENT, 2019, 12 : 1 - 11
  • [7] Dark tourism destinations: the relationships between tourists' on-site experience, destination image and behavioural intention
    Qian, Lili
    Zheng, Chunhui
    Wang, Jinwei
    Perez Sanchez, Maria de los angeles
    Parra Lopez, Eduardo
    Li, Hanliang
    TOURISM REVIEW, 2022, 77 (02) : 607 - 621
  • [8] The influence of heritage food consumption and experiential value on Terengganu's destination image and tourists' behavioural intention
    Mohammad, Nabilah
    Hanafiah, Mohd Hafiz
    Zahari, Mohd Salehuddin Mohd
    JOURNAL OF HERITAGE TOURISM, 2022, 17 (06) : 685 - 701
  • [9] Effects of the presentation of destination paradoxical features on tourists' travel intention: the mediating role of destination personality clarity and personality originality with the moderating role of tourists' experiences
    Jian, Yufan
    Guo, Xiaoxuan
    JOURNAL OF TRAVEL & TOURISM MARKETING, 2023, 40 (08) : 693 - 711
  • [10] Destination image, visitor experience, and behavioural intention at heritage centre
    Piramanayagam, Senthilkumaran
    Rathore, Siddhant
    Seal, Partho Pratim
    ANATOLIA-INTERNATIONAL JOURNAL OF TOURISM AND HOSPITALITY RESEARCH, 2020, 31 (02): : 211 - 228