Quality of Nursing Care Perceived by People With HIV in Brazil: A Cross-Sectional Study

被引:0
作者
dos Santos, Adriano Maia [1 ]
Magno, Laio [2 ]
dos Anjos, Eduarda Ferreira [3 ]
Porto, Jessica Prates [1 ]
Barroso, Rosemary Rocha Fonseca [4 ]
Araujo, Maria da Purificacao Nazare [4 ]
Guimaraes, Barbara Emanuely de Brito [1 ]
Prado, Nilia Maria Brito Lima [1 ]
机构
[1] Univ Fed Bahia, Multidisciplinary Hlth Inst, Vitoria Da Conquista, Brazil
[2] Univ Estado Bahia, Dept Life Sci, Salvador, BA, Brazil
[3] Fundacao Oswaldo Cruz, Natl Sch Publ Hlth Sergio Arouca, Rio De Janeiro, Brazil
[4] Univ Fed Bahia, Nutr Sch, Salvador, BA, Brazil
来源
JANAC-JOURNAL OF THE ASSOCIATION OF NURSES IN AIDS CARE | 2024年 / 35卷 / 01期
关键词
Brazil; cross-sectional study; health services; patient satisfaction; people with HIV; quality of healthcare; SATISFACTION; EXPERIENCES; SERVICES;
D O I
10.1097/JNC.0000000000000440
中图分类号
R1 [预防医学、卫生学];
学科分类号
1004 ; 120402 ;
摘要
We evaluated the quality of care provided by the nursing team within specialized care services (SCS) from the perspective of persons with HIV (PWH). A cross-sectional study was conducted in 25 SCS selected by a single-stage cluster sampling in 21 municipalities in Brazil. Systematic sampling was performed between October 2019 and March 2020 in the reception areas of SCS locations to choose the study population (N = 377). The adapted and validated Quality of Care Through the Patient's Eyes-HIV (QUOTE-HIV) questionnaire was used to measure the quality of perceived care, and the Mann-Whitney test to compare the scores between men and women. Of the 377 PWH, most were women (57.71%), Black or Brown (85.9%), heterosexual (67.1%), and cisgendered (96.0%); the mean age was >= 30 years (76.1%). Users' evaluation of the care provided by SCS according to scores of importance and performance of the QUOTE-HIV instrument ranged from 5.60 to 8.95 and 0.03 to 0.76, respectively. The perception of PWH about the quality of care provided by the nursing team in SCS suggests that there are opportunities to improve.
引用
收藏
页码:40 / 50
页数:11
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