Patient Safety Culture in the Southern Region of Saudi Arabia: A Survey among Community Pharmacies

被引:4
作者
Easwaran, Vigneshwaran [1 ]
Almeleebia, Tahani Musleh [1 ]
Mantargi, Mohammad Jaffar Sadiq [2 ]
Khan, Noohu Abdulla [1 ]
Alshahrani, Sultan M. M. [1 ]
Orayj, Khalid [1 ]
Alshehri, Osama Abdullh Amer [1 ]
Alqasimi, Nawaf Yahya Hassan [1 ]
AlFlan, Saad A. A. [1 ]
机构
[1] King Khalid Univ, Coll Pharm, Dept Clin Pharm, Abha 61421, Saudi Arabia
[2] Batterjee Med Coll, Dept Pharmacol, Jeddah 21442, Saudi Arabia
关键词
patient safety; positive response rate; community pharmacy; DISPENSING ERRORS;
D O I
10.3390/healthcare11101416
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
Measuring patient safety culture in the community pharmacy can help with identifying areas for development. The current study is a descriptive, cross-sectional, electronic survey conducted among pharmacists working in community pharmacies located in the southern region of Saudi Arabia. The community pharmacy version of the "Pharmacy Survey on Patient Safety Culture" (PSOPSC) was used to collect data. The positive response rate (PRR) was calculated as per the guidance provided by the Agency for Healthcare Research and Quality (AHRQ). Based on the PRR, two least-achieved items (<25%) were taken for further analysis to identify the possible predictors. A sum of 195 pharmacists were included in this study and most of them were working in chain pharmacies. The highest PRRs were observed with teamwork (94.99), and patient counseling (94.13), followed by physical space and environment (93.07). The lowest PRRs were observed with staffing, work pressure, and pace (47.70), followed by communication openness (72.60). Specific characteristics, such as experience and the number of working hours, are significantly related to a poor PRR. The current study results indicate that the scope for improving patient safety exists in various areas of community pharmacies. However, it is necessary to prioritize the need based on a positive response rate.
引用
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页数:12
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