The role of ethics in business-to-business marketing: An exploratory review and research agenda

被引:6
作者
Anand, Amitabh [1 ,2 ]
Bowen, Melanie [3 ]
Spivack, April J. [4 ]
Vessal, Saeedeh Rezaee [5 ]
Rangarajan, Deva [6 ]
机构
[1] Excelia Business Sch, CERIIM, La Rochelle, France
[2] CIAS, Budapest, Hungary
[3] Justus Liebig Univ Giessen, Dept Mkt & Sales Management, Licher Str 66, D-35394 Giessen, Germany
[4] Hanken Sch Econ, Dept Entrepreneurship, Management & Org, Helsinki, Finland
[5] Vinci Res Ctr, Leonard Vinci Pole Univ, F-92916 Paris, France
[6] Univ Lille, IESEG Sch Management, CNRS, UMR 9221 LEMLille Econ Management, F-59000 Lille, France
关键词
Business-to-business ethics; B2B marketing ethics; Ethical leadership; Ethical behavior; Relational ethics; Ethical climate; PERSON-ORGANIZATION FIT; LEADER-MEMBER EXCHANGE; CUSTOMER VALUE; JOB-SATISFACTION; UNETHICAL INTENT; MORAL JUDGMENT; E-COMMERCE; IMPACT; CLIMATE; TRUST;
D O I
10.1016/j.indmarman.2023.10.013
中图分类号
F [经济];
学科分类号
02 ;
摘要
Despite the prominence of ethics in mainstream marketing literature, its position in business-to-business (B2B) marketing continues to be underrepresented. In this article, we conduct a systematic literature review to investigate the role of ethics in business-to-business (B2B) marketing. First, we evaluate how ethics-related topics have evolved in the B2B marketing literature, primarily focusing on how the different marketing journals have addressed this topic and also considering the geographical representation of ethics-based research. We achieve this by using established best practice review methodologies. Our review revealed that research on ethics in B2B marketing could be distilled into five broad themes: ethical leadership, ethical behavior, relational management ethics, responsible firm ethics, and ethical climate. Finally, we highlight research gaps and suggest opportunities for future research based on these critical themes.
引用
收藏
页码:421 / 438
页数:18
相关论文
共 190 条
[41]   Guest editorial: Artificial intelligence for B2B marketing: Challenges and opportunities [J].
Dwivedi, Yogesh K. ;
Wang, Yichuan .
INDUSTRIAL MARKETING MANAGEMENT, 2022, 105 :109-113
[42]   Ethical values adaptation in international B2B relationships: case of Russian immigrant entrepreneurs in Finland [J].
Dziubaniuk, Olga ;
Ivanova-Gongne, Maria .
JOURNAL OF BUSINESS & INDUSTRIAL MARKETING, 2021, 36 (13) :91-104
[43]   Business-to-business marketing research: Assessing readability and discussing relevance to practitioners [J].
Dziubaniuk, Olga ;
Barner-Rasmussen, Wilhelm ;
Koporcic, Nikolina ;
Ivanova-Gongne, Maria ;
Mandjak, Tibor ;
Markovic, Stefan .
INDUSTRIAL MARKETING MANAGEMENT, 2021, 92 :217-231
[44]  
Easterby-Smith M., 2012, MANAGEMENT RES
[45]  
Eisner W., 2012, Biomet pays feds to enter into DPA for bribery charges in Argentina, Brazil, and China
[46]   Impact of direct marketing activities on company reputation transfer success: Empirical evidence from five different cultures [J].
Falkenreck C. ;
Wagner R. .
Corporate Reputation Review, 2010, 13 (1) :20-37
[47]   A conceptualization of corporate social (ir)responsibility and moral intensity in the supply chain [J].
Ferguson, Jodie ;
Brown, Brian ;
Boyd, D. Eric .
JOURNAL OF BUSINESS & INDUSTRIAL MARKETING, 2019, 35 (03) :602-611
[48]  
Ferrell O.C., 1989, Journal of Macromarketing, V9, P55, DOI DOI 10.1177/027614678900900207
[49]   Flamingos on a slackline: Companies' challenges of balancing the competing demands of handling customer information and privacy [J].
Gerlach, Jin P. ;
Eling, Nicole ;
Wessels, Nora ;
Buxmann, Peter .
INFORMATION SYSTEMS JOURNAL, 2019, 29 (02) :548-575
[50]   Coopetition research-A systematic literature review on recent accomplishments and trajectories [J].
Gernsheimer, Oliver ;
Kanbach, Dominik K. ;
Gast, Johanna .
INDUSTRIAL MARKETING MANAGEMENT, 2021, 96 :113-134