The role of ethics in business-to-business marketing: An exploratory review and research agenda

被引:6
作者
Anand, Amitabh [1 ,2 ]
Bowen, Melanie [3 ]
Spivack, April J. [4 ]
Vessal, Saeedeh Rezaee [5 ]
Rangarajan, Deva [6 ]
机构
[1] Excelia Business Sch, CERIIM, La Rochelle, France
[2] CIAS, Budapest, Hungary
[3] Justus Liebig Univ Giessen, Dept Mkt & Sales Management, Licher Str 66, D-35394 Giessen, Germany
[4] Hanken Sch Econ, Dept Entrepreneurship, Management & Org, Helsinki, Finland
[5] Vinci Res Ctr, Leonard Vinci Pole Univ, F-92916 Paris, France
[6] Univ Lille, IESEG Sch Management, CNRS, UMR 9221 LEMLille Econ Management, F-59000 Lille, France
关键词
Business-to-business ethics; B2B marketing ethics; Ethical leadership; Ethical behavior; Relational ethics; Ethical climate; PERSON-ORGANIZATION FIT; LEADER-MEMBER EXCHANGE; CUSTOMER VALUE; JOB-SATISFACTION; UNETHICAL INTENT; MORAL JUDGMENT; E-COMMERCE; IMPACT; CLIMATE; TRUST;
D O I
10.1016/j.indmarman.2023.10.013
中图分类号
F [经济];
学科分类号
02 ;
摘要
Despite the prominence of ethics in mainstream marketing literature, its position in business-to-business (B2B) marketing continues to be underrepresented. In this article, we conduct a systematic literature review to investigate the role of ethics in business-to-business (B2B) marketing. First, we evaluate how ethics-related topics have evolved in the B2B marketing literature, primarily focusing on how the different marketing journals have addressed this topic and also considering the geographical representation of ethics-based research. We achieve this by using established best practice review methodologies. Our review revealed that research on ethics in B2B marketing could be distilled into five broad themes: ethical leadership, ethical behavior, relational management ethics, responsible firm ethics, and ethical climate. Finally, we highlight research gaps and suggest opportunities for future research based on these critical themes.
引用
收藏
页码:421 / 438
页数:18
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