Human-computer interaction based on the intelligent information retrieval method for customer satisfaction in power system service

被引:1
作者
Qi, Xiaoxuan [1 ]
Zhang, Yaling [1 ]
Cao, Sheng [1 ]
Yan, Shengping [1 ]
Su, Hongbang [1 ]
机构
[1] State Grid Qinghai Mkt Serv Ctr, Customer Serv Dept, Xining 810000, Peoples R China
关键词
Information retrieval; human-computer interaction; customer satisfaction; RECOGNITION; MODEL;
D O I
10.1142/S1793962323410040
中图分类号
TP301 [理论、方法];
学科分类号
081202 ;
摘要
The analysis of the information retrieval system focuses on the notion of appropriate and irrelevant documents. The performance predictor, including accuracy and reminder, is used to establish how well the device satisfies consumer requirements. The effectiveness of the indexing and retrieval is calculated by contrasting a typical collection of queries and documents with the efficacy, functionality, and systemic approach. Important evaluations are used to measure functionality, performance (precession and retraction), compilation, and interface assessments. Document and query indexing, query assessment, and system assessment are key issues in information retrieval. This paper uses the human- computer interaction based on the intelligent information retrieval method (HCI-IRM). The proposed method concentrates on customer satisfaction, the main success assessment metric. It identifies the collection of related records at a given time within the collection. An information retrieval system's main objective is to obtain the information. It is either the actual information or the documents containing the information substitutes which completely or partly correspond to the customer's query evaluation. The extraction and recruitment of knowledge-based data from a database are usually related to the retrieval of information. The retrieval and precise technology are used to assess the efficiency of the data recovery system framework. As a result, HCI-IRM enhances the response time, and the relevance of the outcomes is key to customer satisfaction. Comparison of Yahoo and Google search engines focused on accuracy and reminder technology.
引用
收藏
页数:25
相关论文
共 50 条
  • [1] Intelligent Retrieval Method of Power System Service User Satisfaction Based on Human-Computer Interaction
    Qi, Xiaoxuan
    Zhang, Yaling
    Cao, Sheng
    Yan, Shengping
    Su, Hongbang
    JOURNAL OF INTERCONNECTION NETWORKS, 2022, 22 (SUPP05)
  • [2] Design of intelligent robot control system based on human-computer interaction
    Pan, Shanrong
    INTERNATIONAL JOURNAL OF SYSTEM ASSURANCE ENGINEERING AND MANAGEMENT, 2023, 14 (02) : 558 - 567
  • [3] Design of Human-Computer Interaction Product Interface of Intelligent Service System based on User Experience
    Xiong, Xiaoli
    Hou, Yongguang
    INTERNATIONAL JOURNAL OF ADVANCED COMPUTER SCIENCE AND APPLICATIONS, 2022, 13 (12) : 112 - 121
  • [4] The analysis of integration of information retrieval, information search behaviour and human-computer interaction for the assessment of information retrieval systems
    Rodrigues Gomes, Gracielle Mendonca
    Cendon, Beatriz Valadares
    TRANSINFORMACAO, 2015, 27 (03): : 277 - 284
  • [5] Human-computer interaction in information retrieval: nature and manifestations of feedback
    Spink, A
    Saracevic, T
    INTERACTING WITH COMPUTERS, 1998, 10 (03) : 249 - 267
  • [6] A Task Modeling Method of Intelligent Human-Computer Interaction in Aircraft Cockpits Based on Information Load Flow
    Zhang, Xia
    Sun, Youchao
    Zhang, Yanjun
    IEEE TRANSACTIONS ON AEROSPACE AND ELECTRONIC SYSTEMS, 2022, 58 (06) : 5619 - 5634
  • [7] Deep Learning for Intelligent Human-Computer Interaction
    Lv, Zhihan
    Poiesi, Fabio
    Dong, Qi
    Lloret, Jaime
    Song, Houbing
    APPLIED SCIENCES-BASEL, 2022, 12 (22):
  • [8] User Satisfaction in the Human-Computer Interaction
    Kafure, Ivette
    2011 6TH COLOMBIAN COMPUTING CONGRESS (CCC), 2011,
  • [9] Design of food management information system based on human-computer interaction
    Cui, Xingkai
    Advance Journal of Food Science and Technology, 2015, 8 (09) : 650 - 653
  • [10] Intelligent Human-Computer Interaction Based on Surface EMG Gesture Recognition
    Qi, Jinxian
    Jiang, Guozhang
    Li, Gongfa
    Sun, Ying
    Tao, Bo
    IEEE ACCESS, 2019, 7 : 61378 - 61387