"Sure, I saw sales, but it consumed me" from resilience to erosion in the digital hustle economy

被引:7
作者
Ens, Nicola [1 ]
Marton, Attila [1 ]
机构
[1] Copenhagen Business Sch, Dept Digitalizat, Howitzvej 60, DK-2000 Frederiksberg, Denmark
关键词
Digital platforms; ecology; ethnography; hustling; resilience; GIG ECONOMY; WORK; SELF; GAME; ERA;
D O I
10.1177/14614448211054005
中图分类号
G2 [信息与知识传播];
学科分类号
05 ; 0503 ;
摘要
With increasing socioeconomic precarity and ecological threat, resilience has become the individual responsibility and moral obligation of the neoliberal subject. Digital labor platforms are a clear expression and beneficiary of this development, offering hustling as a way to gain resilience as a micro-entrepreneur. However, we present evidence to the contrary, demonstrating how hustling in the digital economy erodes resilience on a systemic level. For this purpose, we draw on an in-depth, ecological ethnography about Poshmark, a social commerce platform for predominantly female hustlers to sell clothes. We tell the story of a pattern set in motion by the rapid scaling of the platform, which requires hustlers to do more and more click-work to yield smaller and smaller sales. As a result, they are caught up in a runaway dynamic that erodes the resilience of the ecology as a whole.
引用
收藏
页码:71 / 90
页数:20
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