Organisational and regulatory strategies to combat false news circulation on social media

被引:3
作者
Jayawardena, Nirma Sadamali [1 ]
Quach, Sara [2 ]
Thaichon, Park [3 ]
Ross, Mitchell [2 ]
Weaven, Scott [2 ]
Behl, Abhishek [4 ]
机构
[1] O P Jindal Global Univ, Dept Mkt, Sonipat, India
[2] Griffith Univ, Dept Mkt, Gold Coast, Australia
[3] Univ Southern Queensland, Sch Business, Springfield, Australia
[4] Management Dev Inst, Dept Informat Management, Gurgaon, India
关键词
False news; effective strategies; organisational level; regulatory level; scoping review; Arksey and O'Malley framework; FAKE NEWS; BRANDS;
D O I
10.1080/0965254X.2023.2253815
中图分类号
F [经济];
学科分类号
02 ;
摘要
False news has the ability to cause financial harm to organizations by having a negative impact on the consumer purchasing decisions. This paper explores useful organizational and regulatory strategies in response to false news circulated through social media based on five-stage framework for scoping reviews. The purpose of this paper is to advance current knowledge of false news circulation through social media in three distinct ways. It highlights 1) a wide variety of areas in which false news has been examined, emphasising the rising popularity of the topic, 2) the distinct attributes or characteristics that characterise false news and can be utilised to aid consumer detection, 3) a collection of themes that summarise the organisational-level and regulatory-level strategies in responding to false news circulation through social media. This study helps government agencies, marketing agencies, and senior management to explore organizational-level and regulatory-level solutions for responding to social media-based fake news circulation.
引用
收藏
页数:14
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