Understanding the Patient's Perspective on Nursing Excellence

被引：3
作者：
Assi, Mary Jo [1 ,3 ]
Guney, Senem [2 ]
机构：
[1] Language Analyt, South Bend, IN USA
[2] Press Ganey, South Bend, IN USA
[3] Press Ganey, 1173 Ignit Dr, South Bend, IN 46601 USA
来源：
JOURNAL OF NURSING ADMINISTRATION | 2023年 / 53卷 / 10期
关键词：
D O I：
10.1097/NNA.0000000000001326
中图分类号：
R47 [护理学];
学科分类号：
1011 ;
摘要：
This performance improvement project leverages patient experience data to better understand patient preferences and values with respect to care from nurses. Through the analysis of both quantitative and qualitative data collected in patient experience surveys, the authors explore the concept of nursing excellence from the patient's perspective and discuss practical approaches, based on the Compassionate Connected Care model, to achieve desired improvement goals for nursing.
引用
收藏
页码：508 / 514
页数：7
相关论文
共 24 条
  • [1] [Anonymous], COMP ACT C
  • [2] Assi MJ., 2022, Nurse-Led Visionary Leadership: Excellence in Practice, Policy, and Ethics, P285
  • [3] Assi MJ, 2023, Operationalizing Compassionate Connected Care: a path to improved workforce engagement and patient care
  • [4] Efficacy of empathy training in nursing students: A quasi-experimental study
    Bas-Sarmiento, Pilar
    Fernandez-Gutierrez, Martina
    Baena-Banos, Maria
    Manuel Romero-Sanchez, Jose
    [J]. NURSE EDUCATION TODAY, 2017, 59 : 59 - 65
  • [5] Betts D, Value of patient experience.
  • [6] Bowles John R, 2019, Nurs Adm Q, V43, P157, DOI 10.1097/NAQ.0000000000000342
  • [7] Businesswire.com, 2022, Press Ganey's NarrativeDx named winner in 2022 Artificial Intelligence Excellence Awards
  • [8] Leveraging Technology to Sustain Extraordinary Care A Qualitative Analysis of Meaningful Nurse Recognition
    Clavelle, Joanne T.
    Sweeney, Cynthia D.
    Swartwout, Ellen
    Lefton, Cindy
    Guney, Senem
    [J]. JOURNAL OF NURSING ADMINISTRATION, 2019, 49 (06): : 303 - 309
  • [9] CMS.gov, HCAHPS: patients' perspectives of care survey.
  • [10] Cognetta-Rieke Cheristi, 2014, J Patient Exp, V1, P20, DOI 10.1177/237437431400100105
123