Microservices-based student support framework (MicSSF) to enhance equity in education

COVID-19 has exposed and widened the disparity in education. The paper reviews the efforts made by educational institutions and organizations to offer services to the disadvantaged in an effort to eliminate the educational gap. Based on the literature, the primary issues which led to increasing in the gap of educational inequality were identified as the need for books, internet connection, study gadgets/devices, extra tutoring, food and study space, and psychological counseling. This paper proposes an online system using the microservices architecture to provide a holistic system that addresses the key concerns that contributed to the educational discrepancy. The application proposes a variety of business services that are logically separated from each other, and that can be deployed and scaled independently. Each of the provided services is autonomous and can communicate with other services.