Inter-Professional Communications During Follow-Up of Type 2 Diabetes Patients: An Exploratory Study

被引:2
|
作者
Marcilly, Romaric [1 ,2 ]
Lemaitre, Madleen [1 ,3 ]
Maalem, Sonia [1 ]
Baran, Jan [4 ]
Beuscart, Jean-Baptiste [1 ]
Quindroit, Paul [1 ]
机构
[1] Univ Lille, CHU Lille, ULR 2694 METRICS Evaluat technol sante & Prat Med, F-59000 Lille, France
[2] INSERM, CIC IT, F-59000 Lille, France
[3] CHU Lille, Dept Diabetol Endocrinol Metab & Nutr, Lille Univ Hosp, F-59000 Lille, France
[4] Univ Lille, Dept Gen Practice, Lille, France
关键词
Diabetes mellitus; Communication; Ergonomics; Critical pathway;
D O I
10.3233/SHTI230226
中图分类号
TP39 [计算机的应用];
学科分类号
081203 ; 0835 ;
摘要
Follow-up of patients with type 2 diabetes mellitus (T2DM) involves several healthcare professionals. The quality of their communication is crucial for optimizing care. This exploratory work aims to characterize those communications and their problems. Interviews were performed with general practitioners (GP), patients and other professionals. Data were analyzed deductively, and results were structured through a people map. We performed 25 interviews. GP, patients, nurses, community pharmacists, medical specialists and diabetologists are the main actors of the T2DM patients' follow-up. Three communication issues were identified: difficulties in reaching the hospital diabetologist, delays in receiving reports, and difficulties for patient to transmit information. Results were discussed in terms of tools, care pathways and new roles to support communications during T2DM patients' follow-up.
引用
收藏
页码:636 / 640
页数:5
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