Ethical management of human-AI interaction: Theory development review

被引：34

作者：

Heyder, Teresa ^{[1
]}

Passlack, Nina ^{[1
]}

Posegga, Oliver ^{[1
]}

机构：

[1] Univ Bamberg, Informat Syst & Social Networks, Weberei 5, D-96047 Bamberg, Germany

来源：

JOURNAL OF STRATEGIC INFORMATION SYSTEMS | 2023年 / 32卷 / 03期

关键词：

Artificial intelligence; Ethics; Human-AI interaction; Theoretical review; Sociomateriality; INFORMATION-SYSTEMS; ARTIFICIAL-INTELLIGENCE; DIGITAL TRANSFORMATION; DECISION-MAKING; NEXT-GENERATION; BUSINESS ETHICS; ACTOR-NETWORK; TECHNOLOGY; SOCIOMATERIALITY; TRANSPARENCY;

D O I：

10.1016/j.jsis.2023.101772

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

AI-based technologies have changed the nature of the symbiosis between humans and AI, and so strategic management of human-AI interaction in organizations requires deeper ethical considerations. Aligning AI with human values requires a systematic understanding of the ethical management of human-AI interaction. We conduct a theoretical review, from a sociotechnical perspective, and analyze ethical management of human-AI interaction through the lens of sociomateriality. Our systematic approach helps explain and clarify the interdependencies between two ethical perspectives - duty and virtue ethics - in sociotechnical systems. We also provide a theoretical framework that leads to seven avenues for future research.

引用

页数：49

共 164 条

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