Barriers for Social Inclusion in Online Software Engineering Communities - A Study of Offensive Language Use in Gitter Projects

被引：2
作者：
Savarimuthu, Bastin Tony Roy [1 ]
Zareen, Zoofishan
Cheriyan, Jithin [1 ]
Yasir, Muhammad
Galster, Matthias [2 ]
机构：
[1] Univ Otago, Dunedin, New Zealand
[2] Univ Canterbury, Christchurch, New Zealand
来源：
27TH INTERNATIONAL CONFERENCE ON EVALUATION AND ASSESSMENT IN SOFTWARE ENGINEERING, EASE 2023 | 2023年
关键词：
Social inclusion; exclusion; software engineering communities;
D O I：
10.1145/3593434.3593463
中图分类号：
TP31 [计算机软件];
学科分类号：
081202 ; 0835 ;
摘要：
Social inclusion is a fundamental feature of thriving societies. This paper first investigates barriers for social inclusion in online Software Engineering (SE) communities, by identifying a set of 11 attributes and organising them as a taxonomy. Second, by applying the taxonomy and analysing language used in the comments posted by members in 189 Gitter projects (with > 3 million comments), it presents the evidence for the social exclusion problem. It employs a keyword-based search approach for this purpose. Third, it presents a framework for improving social inclusion in SE communities.
引用
收藏
页码：217 / 222
页数：6
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