Promoting Civility in the Workplace

被引:2
|
作者
Phan, Sandy [1 ,3 ]
Hampton, Michelle DeCoux [2 ]
机构
[1] UC Davis Hlth, Sacramento, CA USA
[2] SanJose State Univ, Valley Fdn Sch Nursing, San Jose, CA USA
[3] 4900 Broadway,Suite 1630, Sacramento, CA 95820 USA
关键词
COGNITIVE REHEARSAL; LATERAL VIOLENCE; ADDRESS INCIVILITY; NURSING-STUDENTS; INTERVENTION; SIMULATION; NURSES; FORCE;
D O I
10.1097/NND.0000000000000875
中图分类号
R47 [护理学];
学科分类号
1011 ;
摘要
This evidence-based practice project implementation aimed to enhance new graduate nurses' abilities to address workplace bullying. A mixed educational methodology was used. Participants indicated applying learned behaviors to improve communication, peer relationships, teamwork, and patient safety and to address bullying. Civility ratings did not significantly increase from before to after the intervention, presumably because of high baseline ratings. Future research should identify sensitive and specific measures to detect bullying behavior changes.
引用
收藏
页码:244 / 249
页数:6
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