Although the importance of superior stakeholder relationships in the Corporate Social Responsibility (CSR) initiatives is well-established in the literature, research on the antecedents of such investments on salient stakeholders, like employees, and in particular industry contexts is lacking. In this paper, we explore an important antecedent of employee-centered CSR initiatives in the restaurant industry, that is, slack resources. We consider the restaurant industry an ideal context for this study due to the prevalence of limited slack resources, and the salience of employees for customer service, satisfaction, and eventual firm performance. Using a panel dataset of 430 observations of publicly traded firms in the USA, we find that slack resources contribute to socially responsible policies towards employees, yet slack resources do not alleviate any employee-related concerns in the restaurant sector. The findings on the differential effect of slack resources on employee-centered CSR initiatives and concerns provide practical implications and directions for future research.
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No Arizona Univ, WA Franke Coll Business, Sch Hotel & Restaurant Management, Flagstaff, AZ 86011 USANo Arizona Univ, WA Franke Coll Business, Sch Hotel & Restaurant Management, Flagstaff, AZ 86011 USA
Jung, Soyeon
Kim, Joon Ho
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Semyung Univ, Coll Gen Educ, Jecheon, South KoreaNo Arizona Univ, WA Franke Coll Business, Sch Hotel & Restaurant Management, Flagstaff, AZ 86011 USA
Kim, Joon Ho
Kang, Kyung Ho
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Kyung Hee Univ, Coll Hotel & Tourism Management, Seoul, South KoreaNo Arizona Univ, WA Franke Coll Business, Sch Hotel & Restaurant Management, Flagstaff, AZ 86011 USA
Kang, Kyung Ho
Kim, Bora
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Penn State Univ, Sch Hospitality Management, University Pk, PA 16802 USANo Arizona Univ, WA Franke Coll Business, Sch Hotel & Restaurant Management, Flagstaff, AZ 86011 USA
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Hong Kong Polytech Univ, Dept Management & Mkt, Kowloon, Hong Kong, Peoples R ChinaHong Kong Polytech Univ, Dept Management & Mkt, Kowloon, Hong Kong, Peoples R China
Kim, MinChung
Kim, YongHee
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Hong Kong Polytech Univ, Sch Hotel & Tourism Management, TST East, Kowloon, Hong Kong, Peoples R ChinaHong Kong Polytech Univ, Dept Management & Mkt, Kowloon, Hong Kong, Peoples R China
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James Madison Univ, Dept Management, 800 S Main St, Harrisonburg, VA 22801 USAJames Madison Univ, Dept Management, 800 S Main St, Harrisonburg, VA 22801 USA
Shahzad, Ali M.
Mousa, Fariss T.
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James Madison Univ, Dept Management, 800 S Main St, Harrisonburg, VA 22801 USAJames Madison Univ, Dept Management, 800 S Main St, Harrisonburg, VA 22801 USA
Mousa, Fariss T.
Sharfman, Mark P.
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Univ Oklahoma, Div Management & Entrepreneurship, Norman, OK 73019 USAJames Madison Univ, Dept Management, 800 S Main St, Harrisonburg, VA 22801 USA