Using smart technology to enhance the employee well-being of paramedics

被引:2
作者
Thynne, Lara [1 ]
Holland, Peter [1 ]
Vieceli, Julian [1 ]
Tham, Tse Leng [2 ,3 ]
机构
[1] Swinburne Univ Technol, John St, Melbourne, Vic 3122, Australia
[2] RMIT Univ, Melbourne, Vic, Australia
[3] ESCP Business Sch Berlin, Berlin, Germany
关键词
e-diaries; pandemic; paramedics; stress; well-being; WORK ENGAGEMENT; DAILY-DIARY; JOB; BURNOUT; RESOURCES; HEALTH; CONSERVATION; HAPPINESS; MODEL; LIFE;
D O I
10.1111/1744-7941.12341
中图分类号
F24 [劳动经济];
学科分类号
020106 ; 020207 ; 1202 ; 120202 ;
摘要
This paper addresses the increasingly important issue of well-being of Paramedics, the frontline of our health system, not least during a pandemic. Using e-diaries, this research identifies the stress this workforce is under and the need to address these issues. We argue that the use of smart technologies is a critical advancement in helping identify well-being issues in real time. In enabling this real-time accumulation of data, the opportunity is created to immediately address and effectively respond to emerging issues. In doing this, human resources and management can negate potential burnout and turnover.
引用
收藏
页码:933 / 951
页数:19
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