Experimental evidence on the productivity effects of generative artificial intelligence

被引:395
作者
Noy, Shakked [1 ]
Zhang, Whitney [1 ]
机构
[1] MIT, Dept Econ, Cambridge, MA 02139 USA
基金
美国国家科学基金会;
关键词
LABOR-MARKET; GROWTH; JOBS;
D O I
10.1126/science.adh2586
中图分类号
O [数理科学和化学]; P [天文学、地球科学]; Q [生物科学]; N [自然科学总论];
学科分类号
07 ; 0710 ; 09 ;
摘要
We examined the productivity effects of a generative artificial intelligence (AI) technology, the assistive chatbot ChatGPT, in the context of midlevel professional writing tasks. In a preregistered online experiment, we assigned occupation-specific, incentivized writing tasks to 453 college-educated professionals and randomly exposed half of them to ChatGPT. Our results show that ChatGPT substantially raised productivity: The average time taken decreased by 40% and output quality rose by 18%. Inequality between workers decreased, and concern and excitement about AI temporarily rose. Workers exposed to ChatGPT during the experiment were 2 times as likely to report using it in their real job 2 weeks after the experiment and 1.6 times as likely 2 months after the experiment.
引用
收藏
页码:187 / 192
页数:6
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