Identifying organizations' dynamic capabilities for sustainable digital transformation: A mixed methods study

被引:29
作者
Feroz, Abdul Karim [1 ]
Zo, Hangjung [1 ]
Eom, Jiyong [1 ]
Chiravuri, Ananth [2 ]
机构
[1] Korea Adv Inst Sci & Technol KAIST, Coll Business, Sch Business & Technol Management, 291 Daehak Ro, Daejeon 34141, South Korea
[2] United Arab Emirates Univ, Coll Business & Econ, POB 15551, Abu Dhabi, U Arab Emirates
关键词
Sustainable digital transformation; Sustainability; Mixed methods; Delphi; Dynamic capabilities; BIG DATA; CIRCULAR ECONOMY; INDUSTRY; 4.0; ARTIFICIAL-INTELLIGENCE; QUALITATIVE RESEARCH; MOBILE TECHNOLOGY; MANAGEMENT; CHALLENGES; DELPHI; ANALYTICS;
D O I
10.1016/j.techsoc.2023.102257
中图分类号
D58 [社会生活与社会问题]; C913 [社会生活与社会问题];
学科分类号
摘要
Digital transformation has become a top priority for organizations. As more and more organizations undergo digital transformation, sustainability alignment is gaining attention as it is considered the next big challenge. However, little is currently known about the nexus between digital transformation and environmental sustain-ability. This study is designed to fill this gap by employing mixed methods to develop a framework for envi-ronmentally sustainable digital transformation and explore dynamic capabilities for organizations. To begin with, we review extant literature and adopt the grounded theory approach to define and develop a framework for environmentally sustainable digital transformation (SDT). The framework identifies sustainable digital trans-formation as a reconfiguration process of an organization's core strategy to align novel digital technologies with sustainability goals. Using a qualitative meta-synthesis procedure (195 full-length articles screened) and a survey questionnaire (n = 63), we identify dynamic capabilities for SDT. Finally, we employ the modified Delphi method to build a consensus of experts (n = 52) on the identified capabilities. This study initially identified 28 capabilities based on the mixed method. However, consensus (>70% agreement) was achieved for 19 capabil-ities, classified into sustainable seizing, sensing, and transforming capabilities for organizations. The dynamic capabilities outlined in this paper provide insights for organizations seeking sustainable digital transformation. This study contributes to the literature by defining the novel concept of SDT through a conceptual framework and has many practical and theoretical implications.
引用
收藏
页数:13
相关论文
共 178 条
[11]   Big data for agri-food 4.0: Application to sustainability management for by-products supply chain [J].
Belaud, Jean-Pierre ;
Prioux, Nancy ;
Vialle, Claire ;
Sablayrolles, Caroline .
COMPUTERS IN INDUSTRY, 2019, 111 :41-50
[12]   Artificial intelligence-driven innovation for enhancing supply chain resilience and performance under the effect of supply chain dynamism: an empirical investigation [J].
Belhadi, Amine ;
Mani, Venkatesh ;
Kamble, Sachin S. ;
Khan, Syed Abdul Rehman ;
Verma, Surabhi .
ANNALS OF OPERATIONS RESEARCH, 2024, 333 (2-3) :627-652
[13]   Digital transformation in government: Lessons for digital health? [J].
Benjamin, Katherine ;
Potts, Henry W. W. .
DIGITAL HEALTH, 2018, 4 :1-5
[14]  
Berman Saul J., 2012, DIGITAL TRANSFORMATI
[15]   Optimal database combinations for literature searches in systematic reviews: a prospective exploratory study [J].
Bramer, Wichor M. ;
Rethlefsen, Melissa L. ;
Kleijnen, Jos ;
Franco, Oscar H. .
SYSTEMATIC REVIEWS, 2017, 6
[16]   The role of digital technologies to overcome Circular Economy challenges in PSS Business Models: an exploratory case study [J].
Bressanelli, Gianmarco ;
Adrodegari, Federico ;
Perona, Marco ;
Saccani, Nicola .
10TH CIRP CONFERENCE ON INDUSTRIAL PRODUCT-SERVICE SYSTEMS, IPS2 2018, 2018, 73 :216-221
[17]  
Brown N, 2019, SOUTH AFRICAN INSTITUTE FOR COMPUTER SCIENTISTS AND INFORMATION TECHNOLOGISTS, SAICSIT 2019, DOI 10.1145/3351108.3351122
[18]   The digitalization of manufacturing: investigating the impact of production environment and company size [J].
Buer, Sven-Vegard ;
Strandhagen, Jo Wessel ;
Semini, Marco ;
Strandhagen, Jan Ola .
JOURNAL OF MANUFACTURING TECHNOLOGY MANAGEMENT, 2021, 32 (03) :621-645
[19]  
Canete Denisse, 2020, ACM INT C P SERIES, P477, DOI [10.1145/3428502.3428575, DOI 10.1145/3428502.3428575]
[20]   A systematic literature review of blockchain-based applications: Current status, classification and open issues [J].
Casino, Fran ;
Dasaklis, Thomas K. ;
Patsakis, Constantinos .
TELEMATICS AND INFORMATICS, 2019, 36 :55-81