Aisha: A Custom AI Library Chatbot Using the ChatGPT API

被引：22

作者：

Lappalainen, Yrjo ^{[1
]}

Narayanan, Nikesh ^{[1
]}

机构：

[1] Zayed Univ, Lib & Learning Commons, POB 19282, Dubai, U Arab Emirates

来源：

JOURNAL OF WEB LIBRARIANSHIP | 2023年 / 17卷 / 03期

关键词：

chatbots; ChatGPT; OpenAI; GPT-3; 5; generative pre-trained transformer; academic libraries; artificial intelligence; AI;

D O I：

10.1080/19322909.2023.2221477

中图分类号：

G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];

学科分类号：

1205 ; 120501 ;

摘要：

This article focuses on the development of a custom chatbot for Zayed University Library (United Arab Emirates) using Python and the ChatGPT API. The chatbot, named Aisha, was designed to provide quick and efficient reference and support services to students and faculty outside the library's regular operating hours. The article also discusses the benefits of chatbots in academic libraries, and reviews the early literature on ChatGPT's applicability in this field. The article describes the development process, perceived capabilities and limitations of the bot, and plans for further development. This project represents the first fully reported attempt to explore the potential of a ChatGPT-based bot in academic libraries, and provides insights into the future of AI-based chatbot technology in this context.

引用

页码：37 / 58

页数：22