Substance, discourse, and practice: a review of communication research on automation

被引:7
|
作者
Barbour, Joshua B. [1 ,2 ]
Jensen, Jared T. [1 ]
Call, Shelbey R. [1 ]
Sharma, Nandini [1 ]
机构
[1] Univ Texas Austin, Austin, TX USA
[2] Univ Texas Austin, Dept Commun Studies, 2504A Whitis Ave A1105, Austin, TX 78712 USA
基金
美国国家科学基金会;
关键词
Automation; future; work; practice; discourse; artificial intelligence; BIG DATA; RESEARCH AGENDA; SOCIAL-SCIENCE; PLANNED CHANGE; TECHNOLOGY; ANALYTICS; MEDICINE; DESIGN; KNOWLEDGE; DECISION;
D O I
10.1080/23808985.2023.2183232
中图分类号
G2 [信息与知识传播];
学科分类号
05 ; 0503 ;
摘要
Echoing past waves of transformation, the public sphere is awash with anxiety about automation now driven by the rise of intelligent machines. Emerging technologies encompass a wider and wider range of work, and the disruptions that will accompany the transformation of work involve pressing problems for research and practice. Communication scholarship is distinctively well equipped for the study of automation today because communication itself is increasingly the focus of automation, because the automation of work is a communication process, and because deliberations about automation will shape how we manage those disruptions. This article reviews scholarship in communication that focuses on automation, highlighting research that focuses on communication as the substance of automation, discourse about automation, and communicative practice of automation.
引用
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页码:261 / 291
页数:31
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