Investigating the impact of the strength of supply chain integration on cost and responsiveness

被引:3
作者
Bae, Hee-sung [1 ]
Grant, David B. [2 ,3 ]
Banomyong, Ruth [3 ]
Varadejsatitwong, Paitoon [4 ]
机构
[1] Kyonggi Univ, Dept Int Trade, Suwon, South Korea
[2] Hanken Sch Econ, Helsinki, Finland
[3] Thammasat Univ, Bangkok, Thailand
[4] Thammasat Univ, Fac Commerce & Accountancy, Bangkok, Thailand
关键词
Supply chain integration; relationships; performance; social exchange theory; Korean exporters; HORIZONTAL COLLABORATION; ORGANIZATIONAL RESOURCES; INFORMATION-TECHNOLOGY; LOGISTICS PERFORMANCE; RELATIONSHIP QUALITY; FIRM PERFORMANCE; MEDIATING ROLE; ARCS; ORIENTATION; MANAGEMENT;
D O I
10.1080/13675567.2021.1931827
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
The purpose of this paper is to investigate strength of supply chain integration based on social exchange theory and its resultant impact on supply chain cost and responsiveness. The study surveyed Korean export firms and obtained 182 usable responses. Data were analysed using cluster analysis and analysis of variance. Findings confirm that the strength of supply chain integration provides a mechanism for measuring the width of integration for both suppliers and customers. Further, identifiable gaps in cost performance and responsiveness were found based on strength of supply chain integration. This paper contributes through the development and testing of a conceptual model based on social exchange theory and also offers managerial suggestions in the understanding of customer needs and the importance of sharing information with suppliers in achieving improved cost performance and responsiveness in the supply chain.
引用
收藏
页码:58 / 76
页数:19
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