Perceived risk in hospitality and tourism scholarship: a systematic review and future research agenda

被引：17

作者：

Dagistan, Selda Yordam ^{[1
]}

Sevim, Burhan ^{[1
]}

Arici, Hasan Evrim ^{[1
,2
]}

Saydam, Mehmet Bahri ^{[3
]}

Koeseoglu, Mehmet Ali ^{[4
,5
]}

机构：

[1] Kastamonu Univ, Tourism, Kastamonu, Turkiye

[2] EU Business Sch, Digital Campus, Barcelona, Spain

[3] Eastern Mediterranean Univ, Tourism, Gazimagusa, Turkiye

[4] Metropolitan State Univ, Coll Management, Minneapolis, MN USA

[5] Metropolitan State Univ, Coll Management, 1501 Hennepin Ave, Minneapolis, MN 55403 USA

来源：

JOURNAL OF TRAVEL & TOURISM MARKETING | 2023年 / 40卷 / 09期

关键词：

Perceived risk; tourist anxiety; uncertainty; bibliometrics; hospitality and tourism; DECISION-MAKING; TRAVEL RISKS; PERCEPTIONS; REDUCTION; MODEL; PURCHASE; INTENTIONS; BEHAVIOR; CONSEQUENCES; SATISFACTION;

D O I：

10.1080/10548408.2023.2296640

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

This study offers a bibliometric evaluation of perceived risk research in the hospitality and tourism literature. It emphasizes the essential scientific topics, the conceptual foundations, and the recent research stream. Bibliometric analysis tested two hundred and thirty documents related to perceived risk. Co-citation analysis showed that perceived risk is a research domain concentrating on technology-driven risks, customer anxiety, uncertainty, and coping strategies. The theory of planned behavior and the technology acceptance model are frequently used in different fields of study. The analysis of bibliographic coupling and comparison of findings reveals trending topics and presents several recommendations for further research.

引用

页码：863 / 877

页数：15

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