Research on the Impact of Consumer Experience Satisfaction on Green Food Repurchase Intention

被引:3
|
作者
Wang, Jing [1 ]
Xu, Shiwei [1 ]
Zhang, Siyuan [1 ]
Sun, Chen [1 ]
Wu, Linhai [2 ]
Rembialkowska, Maria Ewa
Tomasevic, Igor
机构
[1] Shanghai Ocean Univ, Coll Econ & Management, Shanghai 201306, Peoples R China
[2] Jiangnan Univ, Inst Food Safety Risk Management, Wuxi 214122, Peoples R China
关键词
green food; experience satisfaction; repurchase intention; PERCEIVED VALUE; WARM-GLOW; ORGANIC FOOD; CUSTOMER SATISFACTION; SELF-EFFICACY; CONSUMPTION; BEHAVIOR; INERTIA; SERVICE; PARTICIPATION;
D O I
10.3390/foods12244510
中图分类号
TS2 [食品工业];
学科分类号
0832 ;
摘要
With the continuous improvement in people's living standards and the change in consumption concept, green food is favored by more and more consumers. Consumer repurchase behavior is a necessary condition to activate the market, expand the consumption scale and stabilize the continuous growth of the market. Repurchase intention is the most direct factor affecting consumers' green food repurchase intention. Therefore, it is necessary to study consumers green food repurchase intentions. This study collects data from 303 consumer surveys on green food consumption to explore the impact of consumer satisfaction with consumption experience on green food repurchase intention and further explore the mechanisms and influence boundaries. The results show that (1) consumer experience satisfaction positively affects green food repurchase intention; (2) consumer experience satisfaction can improve consumers' green food repurchase intention through consumer perceptions of social value, green self-efficacy and warm glow; (3) the higher the degree of consumer inertia, the stronger the influence of green self-efficacy and warm glow on consumers' green food repurchase intention; and (4) the higher the degree of consumer subjective norms, the stronger the influence of consumer perceived social value, green self-efficacy and warm glow on the consumer's green food repurchase intention. This study provides a new perspective and theoretical framework for promoting consumers' green food repurchase intention, and it may have certain theoretical significance and practical impact on green food market growth, sustainable carrying of the ecological environment and high-quality development of agriculture.
引用
收藏
页数:15
相关论文
共 50 条
  • [41] Consumer behavior and purchase intention for organic food: A review and research agenda
    Rana, Jyoti
    Paul, Justin
    JOURNAL OF RETAILING AND CONSUMER SERVICES, 2017, 38 : 157 - 165
  • [42] Consumer satisfaction A key factor of consumer loyalty and buying intention of a PDO food product
    Espejel, Joel
    Fandos, Carmina
    Flavian, Carlos
    BRITISH FOOD JOURNAL, 2008, 110 (8-9): : 865 - 881
  • [43] The impact of product image, CSR and green marketing in organic food purchase intention: Mediation roles of corporate reputation
    Hengboriboon, Lakkana
    Naruetharadol, Phaninee
    Ketkeaw, Chavis
    Gebsombut, Nathatenee
    COGENT BUSINESS & MANAGEMENT, 2022, 9 (01):
  • [44] Brand Positioning and Repurchase Intention: The Effect of Attitude Toward Green Brand
    Situmorang, Tumpal Pangihutan
    Indriani, Farida
    Simatupang, Rintar Agus
    Soesanto, Harry
    JOURNAL OF ASIAN FINANCE ECONOMICS AND BUSINESS, 2021, 8 (04): : 491 - 499
  • [45] Fresh food online shopping repurchase intention: the role of post-purchase customer experience and corporate image
    Ma, Kara Xiaohui
    Mather, Damien William
    Ott, Dana L.
    Fang, Eddy
    Bremer, Phil
    Mirosa, Miranda
    INTERNATIONAL JOURNAL OF RETAIL & DISTRIBUTION MANAGEMENT, 2022, 50 (02) : 206 - 228
  • [46] Predicting repurchase intention for online clothing brands in Taiwan: quality disconfirmation, satisfaction, and corporate social responsibility
    Tsai, Huei-Ting
    Chang, Hsin-Cheng
    Tsai, Ming-Tien
    ELECTRONIC COMMERCE RESEARCH, 2016, 16 (03) : 375 - 399
  • [47] The Impacts of Ethical Action on Repurchase Intention Mediated By Customer Satisfaction on Online Business
    Fitriningrum, Andriati
    Ramadhan, Putra novirwan
    MANAGEMENT-POLAND, 2024, 28 (02): : 327 - 350
  • [48] Customer satisfaction as a mediator between service quality to repurchase intention in online shopping
    Soeharso, Silverius Y.
    COGENT BUSINESS & MANAGEMENT, 2024, 11 (01):
  • [49] The Effect of Trust, Satisfaction and Enjoyment Toward Repurchase Intention in E-commerce
    Rini, Dian Purbo
    Josephat, Ezell
    Ririmasse, Yonathan Rumphius
    Sundjaja, Arta M.
    3RD INTERNATIONAL CONFERENCE ON CYBERNETICS AND INTELLIGENT SYSTEMS (ICORIS 2021), 2021, : 172 - 177
  • [50] Loyalty management in durable consumer goods: trends in the influence of recommendation intention on repurchase intention by time after purchase
    Kato, Takumi
    JOURNAL OF MARKETING ANALYTICS, 2019, 7 (02) : 76 - 83